Junior Networking Engineer

hace 2 días


Santiago de Compostela, La Coruña, España Ntt Data A tiempo completo

Network Services Specialist

Ntt Data is seeking a skilled Network Services Specialist to join our team. As a Network Services Specialist, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.

Key Responsibilities:

  • Monitor client infrastructure and solutions.
  • Identify problems and errors prior to or when they occur.
  • Investigate first line incidents assigned and identify the root cause of incidents and problems.
  • Provide telephonic or chat support to clients when required.
  • Execute approved maintenance activities including patching and configuration changes.
  • Report and escalate incidents where necessary.
  • Ensure the efficient and comprehensive resolutions of incidents and requests.

Requirements:

  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and take into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.

About Ntt Data:

Ntt Data is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and creating a positive work environment for our employees.



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