Customer Solutions Engineer

hace 2 semanas


El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

About the Role

We are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a key member of our sales team, you will be responsible for driving technical integration for our prospects, customers, and partners.

Key Responsibilities

  • Work with sales teams to understand and exploit integration possibilities with Dow Jones data and services.
  • Determine technical and business requirements from customers and propose solutions.
  • Demonstrate solutions that meet customers' business requirements and address technical and product questions.
  • Advise and guide prospective customers during integration of Dow Jones data and services.
  • Share best practices and model designs with prospects and customers.
  • Provide feedback to Dow Jones Product and Technology teams on emerging requirements and themes.

Requirements

  • Professionalism and customer-first approach.
  • More than 5 years' experience in a customer-facing customer engineering role.
  • Software development experience using Agile development practices.
  • Intermediate knowledge of SQL, Python, and NodeJS languages.
  • Demonstrated experience building and leading technical product demonstrations.

About Dow Jones

Dow Jones is a worldwide news and information powerhouse with prestigious brands including Factiva, Dow Jones Newswires, Risk and Compliance, The Wall Street Journal, Barron's, MarketWatch, Financial News, and Factiva Analytics.



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