Customer Solutions Engineer
hace 2 semanas
About the Role
We are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a key member of our sales team, you will be responsible for driving technical integration for our prospects, customers, and partners.
Key Responsibilities
- Work with sales teams to understand and exploit integration possibilities with Dow Jones data and services.
- Determine technical and business requirements from customers and propose solutions.
- Demonstrate solutions that meet customers' business requirements and address technical and product questions.
- Advise and guide prospective customers during integration of Dow Jones data and services.
- Share best practices and model designs with prospects and customers.
- Provide feedback to Dow Jones Product and Technology teams on emerging requirements and themes.
Requirements
- Professionalism and customer-first approach.
- More than 5 years' experience in a customer-facing customer engineering role.
- Software development experience using Agile development practices.
- Intermediate knowledge of SQL, Python, and NodeJS languages.
- Demonstrated experience building and leading technical product demonstrations.
About Dow Jones
Dow Jones is a worldwide news and information powerhouse with prestigious brands including Factiva, Dow Jones Newswires, Risk and Compliance, The Wall Street Journal, Barron's, MarketWatch, Financial News, and Factiva Analytics.
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