Customer Success Advocate

hace 2 días


El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo
Customer Success Representative

We are seeking a highly motivated and results-driven Customer Success Representative to join our team at Webfleet Solutions. As a key member of our global Bridgestone Mobility Solutions team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and expanding our customer base.

Key Responsibilities:
  • Own the complete customer life-cycle, from onboarding to renewal, ensuring seamless adoption and expansion of our solutions.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions to drive business growth.
  • Collaborate with cross-functional teams, including Sales, Marketing, and Customer Support, to identify upsell opportunities and ensure a great customer experience.
  • Act as the voice of the customer, providing feedback to the organization to drive process improvements and enhance customer satisfaction.
Requirements:
  • Excellent communication, presentation, and problem-solving skills, with a focus on translating business requirements into technological solutions.
  • Business acumen and commercial understanding, with experience in sales and customer success.
  • Strong analytical and organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Fluent in Dutch and professional business English, with the ability to communicate effectively with customers and stakeholders.
What We Offer:
  • A dynamic and international work environment, with opportunities to work with different countries and cultures.
  • A company culture that values hard work and play, with a focus on teamwork and collaboration.
  • A competitive salary and benefits package, including a home office allowance and opportunities for professional development.

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