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Enterprise Process Excellence Manager
hace 1 mes
**About Amazon: A Customer-Centric Organization**
At Amazon, we strive to be the most customer-centric company in the world. To achieve this goal, we require exceptionally talented, bright, and driven individuals. We are seeking an Enterprise Process Excellence Manager to join our Program Management team based in Barcelona, Spain.
The Enterprise Process Excellence Manager plays a crucial role in driving continuous improvement and operational excellence across EMEA Stores' recruitment processes. This position focuses on optimizing recruitment workflows, enhancing process efficiency, and implementing data-driven strategies to deliver best-in-class hiring outcomes.
The successful candidate will work closely with Recruitment, PXT, and Onboarding partner teams to identify and implement process improvements.
Key Responsibilities:
- Develop and oversee the implementation of a comprehensive recruitment process excellence program, including establishing key performance indicators, process mapping, and continuous improvement initiatives.
- Analyze recruitment workflows and metrics to identify opportunities for process optimization, automation, and standardization.
- Drive the creation of role-based Standard Work practices and quality initiatives specific to the needs of business teams and regions to meet and exceed TA goals.
- Facilitate cross-functional collaboration and workshops to map out existing recruitment workflows and design streamlined, efficient processes.
- Implement process improvement methodologies, such as Lean, Six Sigma, or Kaizen, to drive quality, speed, and cost-effectiveness in recruitment.
- Drive tactical execution of key initiatives building and managing the road map to achieve short-term & long-term recruiting process excellence.
- Develop and maintain standard operating procedures, process documentation, and training materials to ensure consistency and knowledge sharing.
- Serve as a subject matter expert and coach for the recruitment team, providing guidance on process optimization and change management.
- Stay up-to-date with industry trends, best practices, and emerging technologies in recruitment and talent acquisition.
BASIC QUALIFICATIONS:
- Bachelor's degree, or PMP experience.
- Experience in program or project management.
- Experience in defining and implementing process improvement initiatives using data and metrics.
- Experience implementing repeatable processes and driving automation or standardization.
- Experience of Six Sigma/Lean analytical techniques.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
PREFERRED QUALIFICATIONS:
- Familiarity with recruitment processes and best practices related to hiring and talent acquisition.
About Working at Amazon:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Estimated salary range: €80,000 - €110,000 per annum, depending on experience.
