Optimizing Process Excellence Lead

hace 9 horas


Barcelona, Barcelona, España International Air Group Iag A tiempo completo

Company Overview

IAG GBS (Global Business Services) is a pivotal part of International Airlines Group, one of the world's leading airline groups. With a fleet of over 550 aircraft flying to more than 270 destinations and carrying over 100 million passengers each year, we provide world-class procurement, finance, and IT services to IAG's operating companies, including Aer Lingus, British Airways, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL, and Vueling.

The company is headquartered in Krakow with operations in London, Barcelona, Madrid, and Dublin. Our vision is to create and deliver innovative solutions that drive sustainable transformation across the Group.

Job Description

The Optimizing Process Excellence Lead plays a crucial role in driving change and advancement across all organizational functions and operational airlines. This position emphasizes process analysis, a critical component of automation, to enhance Lean capabilities.

By optimizing value stream processes through waste elimination, reducing non-value-added activities, and promoting simplification, standardization, automation, and digitalization, the Optimizing Process Excellence Lead ensures efficient operations.

This role involves mentoring/coaching Green Belts and juniors within the team and outside, facilitating kaizen events, conducting value stream mapping exercises, and ensuring best practices are shared throughout the organization.

Key Accountabilities:

  • Project Leadership: Lead high complex cross-functional cross-regional process improvement projects as well as initiatives.
  • Data Analysis and Solution Implementation: Collect and analyze data to identify root causes of inefficiencies; implement sustainable solutions to enhance quality and productivity on time and within budget.
  • Strategy Development: Develop and implement comprehensive strategies to eliminate waste, improve process efficiency, and enhance product/service quality.
  • Technology Integration: Collaborate with the automation team to integrate technology solutions into process improvement initiatives.
  • Change Management: Implement change management strategies to ensure smooth adoption of process improvements; manage resistance and facilitate the acceptance of new processes across the organization.
  • Leadership and Team Management: Provide leadership and guidance to project teams, ensuring effective collaboration and high performance; mentor Green Belts and other team members, fostering their development in Lean Six Sigma methodologies.
  • Collaboration & CI culture promotion: Collaborate with senior management and cross-functional teams to identify improvement opportunities; promote a culture of continuous improvement throughout the organization; work effectively with diverse teams across different cultural backgrounds.
  • Standardization and Documentation: Ensure that all process improvements are documented, standardized, and maintained over time.

Estimated Salary Range: £80,000 - £110,000 per annum, depending on location and experience.



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