Customer Service Representative

hace 3 semanas


Barcelona, Barcelona, España CPM International A tiempo completo

CPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to the needs of its diverse markets. Our focus on customer service, sales, and technical support solutions enables us to deliver high-quality experiences for clients worldwide.

We celebrate diversity and welcome individuals from all backgrounds to join our inclusive workplace culture. As part of our team, you'll have the opportunity to contribute to a vibrant and innovative environment that values unique styles and fosters growth.

New Balance, our client, is a leading brand committed to providing innovative products that combine function and fashion, performance, and style. By joining our international team, you'll play a crucial role in sharing these values with customers globally and delivering exceptional service.

The ideal candidate will be passionate about customer support, driven to achieve targets, and proactive in problem-solving. Key responsibilities include working collaboratively with consumers to resolve queries, developing a sound understanding of New Balance's products and services, and embodying the company's values as a brand ambassador.

To succeed in this role, you'll need:

  • A fluent level of English with exceptional grammar and spelling skills
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail

This temporary contract offers a competitive salary of €16,153 gross per year, with a night-time bonus of €1.85 gross per hour between 12:00 am and 3:00 am. Additional benefits include holidays, paid bank holidays, an Employee Assistance Program, and access to LinkedIn training courses.

If you're ready to make a difference and share your talents with our team, please submit your CV highlighting your achievements and responsibilities. We're excited to meet candidates who can bring their whole self to work and contribute to our company's success.



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