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Automation Specialist
hace 2 meses
About Abbott Laboratories
Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our Team
We have a team of 109,000 colleagues serving people in more than 160 countries.
Job Summary
We are looking for talented, well-motivated, Junior Professionals to join our team in Europe & EEMEAP as an Associate Technical Specialist – Automation to provide installations and service support to our projects in Europe & EEMEAP.
Purpose of the Job
The Associate Technical Specialist will install and provide service support for all Automation Projects across Europe & EEMEAP. Furthermore, the successful candidate will be providing advanced technical training/coaching to ADD internal roles and to the end user.
Key Responsibilities
- Ensures that all activities are performed in compliance with quality system requirements.
- Own Automation projects implementation across EMEA.
- Lead onsite Automation installations in EMEA.
- Provide service for designated products (Automation, Informatics).
- Provide escalated service support - handling most challenging repairs and troubleshooting, escalated from level two and level one service interventions.
- Keep track and ensure completion during implementation of TSB, and FA in EMEA.
- Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations.
- Prepare and participate in internal meetings, action plans and key Milestone activities monitoring.
- Monitor instrument reliability and prepare service recovery plan for highly serviced I highly cost instruments.
- Training – Perform technical coaching and conduct Automation training for TSS (Technical Service Specialist) and Abbott Ambassador.
- Participate in Area Expert team for designated products.
- Analyse existing solutions to provide improvement suggestions.
Education and Competencies Required
We require a Bachelor's degree or equivalent experience. Bachelors / Engineering degree in medical I electrical /Electronics / Biomedical Engineering/ Mechanical or medical technology is preferred.
We also require:
- Preferably 1 years of experience as Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references.
- Successful engagement with customers, specifically key stakeholders and lab staff.
- Strong communication skills.
- Fluent English speaking.
- Ability to identify and drive resolution of issues.
- Willing to Travel across Europe & EEMEAP for up to 85% of the time.
