Technical Support Specialist in Athens, Greece
hace 6 días
Headhunt International is seeking an experienced Lithuanian Customer Service Representative to join our team in Athens, Greece. This is a fantastic opportunity for a fluent Lithuanian speaker to work with a leading company in the tech industry.
About the Role:
- We are looking for a customer-focused individual who can provide exceptional support to clients in Europe.
- Your primary responsibility will be to identify customers' needs and deliver appropriate solutions, including sales.
- You will also guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- In addition, you will assist customers to place an order and related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face.
What You Will Bring:
- Fluent Lithuanian language skills
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with matching communication skills
- A positive and adventurous attitude
- A willingness to soak up all the knowledge and experience we offer
On Offer:
- A competitive monthly salary of approximately €€3,500 - €4,000 per month
- 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- A great working environment with relaxing break areas
Requirements:
- Candidate must have EU citizenship or permission to work in Greece
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