Technical Support Specialist in Athens, Greece

hace 6 días


Madrid, Madrid, España Headhunt International A tiempo completo

Headhunt International is seeking an experienced Lithuanian Customer Service Representative to join our team in Athens, Greece. This is a fantastic opportunity for a fluent Lithuanian speaker to work with a leading company in the tech industry.

About the Role:

  • We are looking for a customer-focused individual who can provide exceptional support to clients in Europe.
  • Your primary responsibility will be to identify customers' needs and deliver appropriate solutions, including sales.
  • You will also guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
  • In addition, you will assist customers to place an order and related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face.

What You Will Bring:

  • Fluent Lithuanian language skills
  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with matching communication skills
  • A positive and adventurous attitude
  • A willingness to soak up all the knowledge and experience we offer

On Offer:

  • A competitive monthly salary of approximately €€3,500 - €4,000 per month
  • 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • A great working environment with relaxing break areas

Requirements:

  • Candidate must have EU citizenship or permission to work in Greece


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