Technical Support Specialist in Greece

hace 1 día


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

Experience the unique blend of tradition and modernity in Greece as a Technical Support Specialist for Recruit4Work Sl. With our excellent benefits package, you will be well-equipped to provide top-notch customer service to our clients.

About the Job

We are seeking a highly skilled technical support specialist who can work with Telematic software and hardware. The ideal candidate will have fluent Norwegian language skills (level C2) and working proficiency in English. Excellent communication skills and the ability to troubleshoot independently are essential for this role.

Responsibilities
  • Account registration through our portal
  • Multi-Media Interface usage guidance and troubleshooting
  • Remote Services Issues via the App (lock/unlock – climatization – charging schedule etc.)
  • PIN issue – Reset PIN – locked account – Main and Secondary Users
  • Infotainment Services – Navigation – Preferred Destinations – Traffic Information License Information – Expiry – Services included – Renewal Procedure Map Updates Charging Stations – Home Charging – Charging Issues
Requirements
  • Fluent Norwegian (level C2)
  • Working proficiency in English
  • Excellent communication skills
  • Proficient computer user (MS Office, Adobe, Data Bases, and CRM)
  • Ability to troubleshoot and find solutions independently
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses, Internal employee incentives
  • Excellent relocation package with a great support system for non-local hires
  • Extra Private Health insurance

The estimated salary for this position is around 2800-3500 EUR per month, depending on experience and qualifications. If you're looking for a challenging role in a beautiful location, we encourage you to apply.



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