Senior E-Commerce Content Operations Manager
hace 4 días
At Zooplus Ag, we are seeking a highly skilled Senior E-Commerce Content Operations Manager to join our Shop Operations team. This dynamic role will ensure high-quality standards across shop operations processes, drive process optimization, and promote a culture of knowledge sharing.
Responsibilities- Develop and implement QA standards for product activation, promotions, campaigns, and website content updates.
- Conduct quality checks on shop processes to ensure compliance and identify improvement opportunities.
- Maintain and enhance a centralized knowledge repository, including training materials, SOPs, and best practices.
- Lead process optimization initiatives to improve productivity and streamline workflows.
- Collaborate with cross-functional teams to address quality issues and provide actionable insights.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Fluency in English and another European language.
- 2–3 years of experience in e-commerce content management, preferably in a fast-paced environment and/or leadership role.
- Solid understanding of marketing concepts, e-commerce platforms, and shop operations processes.
- Proficiency with QA tools and knowledge management systems (e.g., Jira, Confluence, SharePoint).
€60,000 - €80,000 per annum
Location:We are open to considering candidates from various locations within Europe, but we prefer someone who is willing to relocate to Germany or already resides there.
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