Senior E-Commerce Content Operations Manager

hace 4 días


Madrid, Madrid, España Zooplus Ag A tiempo completo
About the Role

At Zooplus Ag, we are seeking a highly skilled Senior E-Commerce Content Operations Manager to join our Shop Operations team. This dynamic role will ensure high-quality standards across shop operations processes, drive process optimization, and promote a culture of knowledge sharing.

Responsibilities
  • Develop and implement QA standards for product activation, promotions, campaigns, and website content updates.
  • Conduct quality checks on shop processes to ensure compliance and identify improvement opportunities.
  • Maintain and enhance a centralized knowledge repository, including training materials, SOPs, and best practices.
  • Lead process optimization initiatives to improve productivity and streamline workflows.
  • Collaborate with cross-functional teams to address quality issues and provide actionable insights.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Fluency in English and another European language.
  • 2–3 years of experience in e-commerce content management, preferably in a fast-paced environment and/or leadership role.
  • Solid understanding of marketing concepts, e-commerce platforms, and shop operations processes.
  • Proficiency with QA tools and knowledge management systems (e.g., Jira, Confluence, SharePoint).
Salary Range:

€60,000 - €80,000 per annum

Location:

We are open to considering candidates from various locations within Europe, but we prefer someone who is willing to relocate to Germany or already resides there.



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