Empleos actuales relacionados con Customer Experience Strategist - Santa Cruz de Tenerife, Santa Cruz de Tenerife - beBee Careers
-
Customer Experience Strategist
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoAs a Customer Experience Strategist, you will play a critical role in shaping the direction of our contact center and customer experience strategy. Reporting to the Senior Director of Technology & Applications, you will collaborate closely with cross-functional teams to develop and execute a clear vision for our CCaaS tools.Main Responsibilities:Collaborate...
-
Digital Experience Strategist
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoDigital Experience StrategistWe are looking for a Digital Experience Strategist to help us create user-centered digital experiences that make a tangible difference in the world. If you're passionate about innovation and education, this could be the perfect opportunity for you.As a key member of our design team, you will be responsible for designing and...
-
Customer Experience Strategist
hace 7 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoCustomer Experience VisionaryWe are seeking a Customer Experience Visionary to join our team and drive customer-centric initiatives that enhance satisfaction and retention. As a key member of our team, you will develop and implement a comprehensive customer experience strategy that aligns with business objectives and meets customer expectations.Key...
-
Customer Experience Strategist
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoDesign and implement a customer-centric strategy to enhance passenger satisfaction across all touchpoints, from booking to post-flight. This includes developing a cohesive, customer-focused approach that ensures passengers enjoy a seamless and satisfying journey from start to finish.Main Responsibilities:Develop and implement a comprehensive customer...
-
Customer Engagement Manager
hace 6 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoCommunication StrategistWe are looking for a skilled Communication Strategist to oversee the successful deployment of our new customer communication software and ensure all features are fully utilized to meet business goals. This individual will act as the primary owner of the system, ensuring its continuous optimization and alignment with the company's...
-
Customer Experience Leader
hace 7 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoHead of Customer Journey DesignIn this critical role, you will lead the development and implementation of end-to-end customer journey strategies that enhance satisfaction, retention, and revenue growth. Your expertise will inform the design of aircraft interiors, ground experiences, and in-flight services to meet customer expectations.Main...
-
Customer Experience Representative
hace 4 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoThis role involves providing exceptional customer service and support to internal and external customers. As a Customer Service Representative, you will be responsible for resolving customer queries and complaints, processing orders, and maintaining accurate customer records.Main AccountabilitiesCustomer Support: Provide high-quality support to customers via...
-
Customer Experience Professional
hace 3 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoKey Responsibilities for Customer Success Manager RoleOwning ongoing customer relationships, driving adoption, value, and promoting upsell opportunities.Facilitating security and resilience audits to ensure seamless operations.Delivering data-driven business reviews to demonstrate customer investment value in Zscaler solutions.Mitigating deployment...
-
Customer Experience Specialist
hace 5 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoCustomer Service Representative Job DescriptionThis is a key role within our organization, where you will work closely with the Key Account Manager / Regional Sales Manager to provide accurate product / service information and resolve any emerging problems that our customers might face.Main Responsibilities:Provide outstanding customer support by analysing,...
-
Customer Experience Champion
hace 6 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completoCustomer Experience ChampionWe are seeking a highly motivated and experienced professional to join our team as a Customer Experience Champion. In this role, you will be responsible for owning the e-commerce platform from a business perspective, optimizing its performance, and driving revenue growth.Key responsibilities include operating the product catalog,...
Customer Experience Strategist
hace 2 semanas
We are seeking a highly skilled and experienced leader to drive our customer experience vision. As the head of passenger satisfaction, you will be responsible for developing and implementing a customer experience strategy that enhances passenger satisfaction across all touchpoints.
Main Responsibilities:- Develop and implement a customer experience strategy that aligns with business objectives and enhances passenger satisfaction.
- Collaborate with internal teams such as cabin crew, ground operations, IT, maintenance, and commercial to achieve seamless customer experiences.
- Foster a culture where employees at every level are committed to delivering an exceptional customer experience.
- Ensure regulatory compliance by aligning customer experience practices with aviation industry regulations and standards.
- Advanced degree in business administration, customer experience management, or a related field.
- Expertise in customer experience strategies and tools, including the integration of innovative technologies such as AI across the customer journey.
- Strong knowledge of regulatory compliance standards within the aviation industry, including food safety and emergency response protocols.
- Proven results in leading and transforming customer experience within an airline.
- Extensive experience in leadership roles focused on customer experience, with a strong preference for experience in the airline industry.
