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Customer Experience Strategist

hace 3 semanas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completo
Customer Experience Visionary

We are seeking a Customer Experience Visionary to join our team and drive customer-centric initiatives that enhance satisfaction and retention. As a key member of our team, you will develop and implement a comprehensive customer experience strategy that aligns with business objectives and meets customer expectations.

Key Objectives:
  1. Define and implement a customer experience strategy that drives satisfaction and retention.
  2. Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints.
  3. Design and implement innovative solutions to enhance customer interactions and loyalty.

Requirements:
  • Advanced degree in business administration or a related field.
  • Comprehensive understanding of business operations and customer-centric procedures.
  • Expertise in customer experience strategies and tools, including the integration of innovative technologies such as AI.