Customs Broker Agent

hace 6 días


Valencia, Valencia, España Maersk A tiempo completo

Maersk is a global leader in container logistics, transforming the industry by integrating shipping, airfreight, landside, lead logistics, and contract logistics services.

We are seeking a highly skilled Customs Broker Agent to support customs import processes, ensure effective operational support, and deliver exceptional customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service and support to clients, ensuring their needs are met in a timely and efficient manner.
  • Offer solutions to challenges and resolve issues critical to improving performance and profitability for both our company and the customer.
  • Continuously follow up on customs clearance and compliance processes to ensure smooth and efficient operations.
  • Communicate and liaise with stakeholders, including Customs Authorities, Maersk offices, and the customer's organization, to build strong relationships and ensure mutual benefit.

Requirements:

  • Strong background in international commerce and logistics, with a degree in a related field.
  • At least 3 years of experience as a Customs agent, with a strong understanding of import processes in various modes and customs locations.
  • Excellent communication skills, with the ability to ensure high-level communication with key stakeholders and internal team members.
  • Collaboration skills and the ability to multi-task at a high level.
  • Strong process-oriented approach to work, with excellent attention to detail.
  • Resilient team player who is goal-oriented and demonstrates a high level of commitment.
  • Excellent written and verbal skills in English (B2 or higher is mandatory).

We are looking for a proactive, dynamic, and well-organized person who is passionate about delivering exceptional customer service and support. The ideal candidate should have a strong background in customs clearance and compliance, with a deep understanding of international commerce and logistics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are an equal opportunities employer and welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.


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