Restaurant and Bar Operations Manager
hace 4 semanas
Job Summary
The General Manager Restaurants & Bars is a key role in creating guest loyalty through memorable experiences. This position focuses on building a passionate team that delivers exceptional service, fostering a culture of continuous learning and development. The ideal candidate will have a background in Michelin-starred establishments and a strong personality and passion for hospitality.
Key Responsibilities
- Lead all restaurant and bar operations to ensure the highest standards of guest experience, team leadership, and training culture.
- Collaborate closely with culinary leadership to align all food and beverage operations to exceed guest expectations.
- Develop and implement strategies to drive guest loyalty and retention.
Requirements
- High school diploma or GED; 6 years of experience in food and beverage or a related professional area, with exposure to high-end or Michelin-starred environments. OR
- 2-year degree from an accredited university in Food Service Management, Hospitality, or related field, with 4 years of relevant experience.
Key Competencies
- Guest Experience Focus: Dedicated to understanding and exceeding guest expectations. Proactively interacts with guests to obtain feedback and build lasting relationships that drive guest loyalty.
- Training Culture: Demonstrates commitment to ongoing staff training, ensuring all team members understand and meet the highest standards of service, food quality, and guest relations.
- Leadership and Team Development: Strong ability to lead by example, create a cohesive team, and promote a positive and empowering work culture. Passion for coaching, mentoring, and developing talent.
- Passion for Excellence: Displays an uncompromising dedication to food, beverage, and service standards, with Michelin-starred experience considered a strong advantage.
- Strong Communication: Skilled in communicating expectations clearly to team members, with a focus on fostering open dialogue and feedback.
- Financial Acumen: Experience managing P&L, operating budgets, and resource allocation while balancing guest satisfaction with profitability
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