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hace 2 meses
We are seeking a highly skilled and customer-focused Golf Course Receptionist to join our team at La Provincia. As a key member of our operations team, you will play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our golf course.
Key Responsibilities- Customer Service: Provide friendly and professional assistance to golf course patrons, responding to their inquiries and resolving any issues in a timely and efficient manner.
- Reservation Management: Manage reservations, check-ins, and tee-time bookings with accuracy and attention to detail, ensuring seamless customer experiences.
- Financial Transactions: Process payments and maintain accurate financial records, ensuring compliance with company policies and procedures.
- Inventory Management: Supervise the inventory of golf shop equipment and supplies, ensuring that system prices align with seasonal prices.
- Event Coordination: Collaborate with other staff members to organize and execute golf events and tournaments, ensuring a smooth experience for participants.
- Reception Area Maintenance: Maintain a tidy and organized reception area, contributing to a welcoming environment for patrons.
- Equipment Maintenance: Handle the cleaning of equipment, including golf clubs and carts, ensuring that they are in good working condition.
- Beverage Sales: Participate in beverage sales, providing an additional service to customers.
- Team Collaboration: Collaborate with other staff members to ensure a seamless customer experience, upholding a high standard of customer service and promptly resolving issues.
- Customer Service Experience: Previous experience in a customer service role, preferably in the hospitality or golf industry.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Organizational Skills: Strong organizational skills and ability to multitask, with a focus on attention to detail and accuracy.
- Golf Knowledge: Knowledge of golf terminology and basic course operations, with a passion for the sport.
- Technical Skills: Proficiency in using reservation systems and basic office software, with the ability to learn new systems quickly.
- Availability: Ability to work weekends, holidays, and flexible hours, with a willingness to adapt to changing circumstances.
- Language Skills: Proficient in English and Spanish; German or any other language is a plus.
