Golf Course Receptionist
hace 3 semanas
As a Golf Course Receptionist, you play a pivotal role in providing exceptional customer service and ensuring the smooth operation of the golf course. Your friendly and professional demeanor sets the tone for patrons' experiences, contributing to the overall satisfaction of our guests.
Responsibilities: Greet and assist golf course patrons in a friendly and professional manner
Manage reservations, check-ins, and tee-time bookings efficiently
Monitor payments from customers arriving with tour operators
Provide information about golf course policies, procedures, and services
Handle phone inquiries and direct calls to the appropriate department, maintaining clear communication channels
Process payments and maintain accurate financial records
Supervise that system prices align with seasonal prices
Manage the golf shop for equipment rentals and sales
Conduct inventories of the Golf shop
Collaborate in organizing and executing golf events and tournaments, ensuring a smooth experience for participants
Maintain a tidy and organized reception area, contributing to a welcoming environment for patrons
Handle the cleaning of equipment, including golf clubs and carts
Participate in beverage sales, providing an additional service to customers
Collaborate with other staff members to ensure a seamless customer experience
Uphold a high standard of customer service and promptly resolve issues
Minimum Requirements: Previous experience in a customer service role, preferably in the hospitality or golf industry
Excellent communication and interpersonal skills
Strong organizational skills and ability to multitask
Knowledge of golf terminology and basic course operations
Proficiency in using reservation systems and basic office software
Ability to work weekends, holidays, and flexible hours
Enthusiasm for golf and providing exceptional customer service
Proficient in English and Spanish; German or any other language is a plus.
Why Playitas? Immerse yourself in a dynamic learning environment with diverse opportunities for both professional and personal development
Enjoy a permanent full-time contract with a 40-
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