Technical Content Strategist
hace 4 días
Welcome to SITA, a leading provider of technology and communication innovations for the air travel industry. We are seeking a Technical Content Strategist to join our team and help us create clear, engaging, and user-friendly content for our digital products.
This role will involve collaborating with cross-functional teams to ensure that our content not only meets technical standards but also enhances the overall user experience. You will work closely with Subject Matter Experts, UX designers, product managers, and developers to gather information and ensure content accuracy and relevance.
The ideal candidate will have a strong portfolio demonstrating their writing skills across various digital products, as well as proficiency in using industry-standard tools for technical writing and design tools. They will be able to develop content strategies that align with business goals while ensuring consistency in tone and voice across all platforms.
Responsibilities will include:
- Creating and managing user documentation, including manuals, online help, and product specifications
- Crafting microcopy for user interfaces to guide users effectively through our products
- Conducting user research and usability testing to understand user needs and behaviors
- Developing content strategies that align with business goals
- Managing multiple projects simultaneously to ensure timely delivery of documentation and content updates
If you are a skilled writer with a passion for creating engaging content, we encourage you to apply for this exciting opportunity.
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