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Customer Service Ambassador

hace 2 meses


Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo
Customer Service Representative

At Thermo Fisher Scientific, we're seeking a highly skilled and dedicated individual to provide exceptional customer service and support to our clients. This role is a fantastic opportunity to work with a world-class organization that's committed to making a positive impact on the world.

Key Responsibilities:
  • Provide timely and satisfactory resolutions to customer inquiries and issues.
  • Collaborate with cross-functional teams to determine and implement flawless solutions for customers.
  • Maintain a high level of professionalism and represent the company's values in all customer interactions.
  • Actively seek out ways to enhance customer satisfaction and implement necessary improvements.
Requirements:
  • Proven experience in a customer service role, preferably in a fast-paced environment.
  • Strong communication skills, both written and verbal.
  • Excellent problem-solving abilities and the ability to think creatively and manage time effectively.
  • Strict attention to detail and ability to multitask effectively.

We value diversity and inclusion and are an equal opportunity employer. We encourage applicants from all backgrounds to apply and provide reasonable accommodations for individuals with disabilities during the application process.