Customer Service Representative
hace 2 semanas
We are seeking a highly motivated and customer-focused individual to join our team at European Ria Headquarters in Madrid.
In this role, you will be responsible for providing exceptional customer service and support to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:- Review and correct data of incorrectly processed transactions
- Collaborate with the accounting department to reconcile and balance refunds of cancelled transactions
- Provide accurate and timely information to customers regarding their transactions
- High school diploma or equivalent required
- Good knowledge of MS Office and Internet Explorer
- At least one year's work experience in customer services or a call center position
- Strong customer orientation skills
- Excellent communication skills (both oral and written)
- Attention to detail
- Good teamworking approach
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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