Multilingual Contact Centre Advisor

hace 2 semanas


Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

Do you have a passion for customer care and a flair for languages? We're looking for a talented Multilingual Contact Centre Advisor to join our team at Teleperformance Spain.

About the Role

This is a unique opportunity to work with an international travel company, providing multilingual customer support to travelers from around the world. As a Contact Centre Advisor, you'll be responsible for:

  • Communicating effectively with customers in multiple languages, including Serbian (C2 level) and English
  • Addressing customer inquiries and resolving issues in a timely and professional manner
  • Maintaining a high level of customer satisfaction through proactive issue resolution

To succeed in this role, you'll need:

  • A strong understanding of customer service principles and practices
  • Excellent written and verbal communication skills in multiple languages
  • Technical skills: proficient in Microsoft Office 365 and CRM databases
  • A positive attitude, problem-solving mindset, and ability to work in a fast-paced environment

We offer a competitive salary, around €19-24 per hour, depending on experience, and a comprehensive benefits package, including private health insurance and flexible working arrangements.

At Teleperformance Spain, we're committed to providing a supportive and inclusive work environment that fosters growth and development. If you're passionate about delivering exceptional customer experiences and are looking for a new challenge, apply now



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