Customer Experience Representative
hace 6 días
Become a part of Bark's mission to revolutionize the online marketplace for professional services. We're looking for skilled Customer Experience Representatives to join our team in Bengaluru.
About the RoleThis is an exciting opportunity to work with a leading company, providing exceptional customer experiences through emails and calls. As a Customer Experience Representative, you'll be the first point of contact for our professionals and customers, responding to their queries promptly and ensuring satisfactory resolution of various issues.
Key Responsibilities:- Be a product expert, assisting new and existing professionals with any queries they may have
- Respond to emails using the Zendesk ticketing system
- Handle unresolved questions from customers to ensure high service delivery and customer satisfaction levels
We're looking for individuals who are strong in spoken and written English, with a clear and confident communication style. If you have experience in handling both calls and emails, problem-solving skills, and a driven and motivated attitude, we'd love to hear from you.
What You'll Get:We offer a competitive CTC of Rs. 3.25 LPA fixed + commissions, making it an attractive opportunity for fresh graduates and career come-backs. You'll also enjoy perks like healthcare insurance, 40 paid days off per year, individual learning budget, corporate gym pass, monthly office lunch, and fully stocked snack corner.
About UsBark is on a mission to become the market leader in the online marketplace for professional services. With over 1,500 unique categories, we're helping people find the right professional for their project. Join us in our journey to revolutionize the industry.
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