Customer Support Specialist for Medical Equipment

hace 6 días

Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completo

At Beckman Coulter Diagnostics, we're dedicated to advancing and optimizing the laboratory to move science and healthcare forward.

We believe in designing a better, more sustainable workforce. Eligible roles are committed to providing enriching careers, no matter the work arrangement.

This role is part of the Customer Care function located in Galicia and will be remote. As a key member, you'll help drive customer satisfaction and retention by resolving customer problems and issues through technical expertise and troubleshooting.

The Field Technical Support team provides frontline support to customers. Your primary responsibility will be to deliver successful installations for our customers that meet their requirements and those of our company.

You will have the opportunity to develop and build knowledge to understand the industry, the company, the products, tools, and the team. Our Development Pathway program supports your growth and development within the organization.

To succeed in this role, you'll need to complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment. You'll also be supported by a strong leadership team involved in key projects.

The essential requirements of this position include a technical or university degree in biomedical, instrumentation, electrical engineering, a driving license, and willingness to travel. You should be fluent in Spanish and advanced in English.

A bachelor's degree in biomedical engineering or a related field would be beneficial for success in this role. Additionally, experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment would be advantageous.

In return for your skills and experience, you can expect a competitive salary of approximately $65,000 per year, based on national averages for similar positions in Galicia, Spain.

We value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

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