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Airport Ambassador
hace 2 meses
We are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Agent. As a key member of our Ground Operations team, you will play a vital role in ensuring our customers have a seamless and enjoyable travel experience.
Key Responsibilities- Customer Welcome and Check-in: Provide a warm and friendly welcome to our customers as they arrive at the airport, checking-in passengers for their flights and issuing boarding passes.
- Flight Operations: Assist at the boarding gates to ensure our flights depart on time, following safety and security procedures.
- Customer Support: Make sure our customers have a smooth and safe journey through the airport and on their return, welcoming them back from their holiday.
- Brand Representation: Represent our brand at all times with a friendly, professional approach, ensuring every customer feels like a VIP.
- Competitive Salary: An annual full-time salary of 18,664.00 euros, prorated for the months and hours worked with annual pay review.
- Variable Payments: Payment for variables such as extra for transportation, early mornings, weekends, and bank holidays, depending on scheduled shifts.
- Training and Development: Fully paid training to ensure you have the skills and knowledge to excel in your role.
- Uniform and Benefits: Free uniform and a range of benefits, including life assurance, 45 days holiday entitlement per annum, and discounts on Jet2holidays and flights.
- Recommend a Friend Scheme: A bonus scheme for recommending friends to join our team.
- Communication Skills: Excellent communication skills, being fluent in both English and Spanish.
- Flexibility: Flexibility to work a range of shifts, including early mornings, late finishes, weekends, and bank holidays.
- Teamwork: A passion for working as part of a team and delivering exceptional customer service.
