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Scientific Applications Specialist
hace 1 mes
Make a Real Impact
At Thermo Fisher Scientific, you'll be part of a team that's dedicated to making a difference in the world. As a Technical Application Scientist, you'll have the opportunity to work with researchers and scientists to help them find cures for diseases, protect the environment, and ensure the safety of our food supply.
Your Role
You'll be responsible for providing technical support to our customers, addressing their inquiries and challenges, and collaborating with our internal experts to resolve complex issues. You'll also have the chance to share your knowledge and learn from others, staying up-to-date with the latest advancements in our products and solutions.
What We're Looking For
We're seeking a highly motivated and customer-focused individual with a strong scientific background and excellent communication skills. You'll need to be able to quickly learn and adapt to new technical information, and be able to balance multiple tasks while ensuring timely and accurate completion.
What We Offer
We offer a supportive and inclusive work environment, with opportunities for professional growth and development. You'll be part of a collaborative international team, working with colleagues from diverse backgrounds and expertise.
Key Responsibilities
- Provide technical support to customers via phone, email, or web form
- Collaborate with internal experts to resolve technical issues and challenges
- Document customer interactions and contribute to continuous improvement efforts
- Make recommendations for improvements to our knowledge databases and other technical resources
- Deliver technical updates to colleagues and participate in department meetings
- Participate in training and continuing education on new applications and technologies
Requirements
A Master's degree in a life sciences or similar field is required, or a Bachelor's degree with 3+ years of laboratory experience and a strong scientific background. Fluency in English and French is also required.