Customer Proximity Expert
hace 3 días
About the Role
We are seeking a highly skilled Customer Proximity Expert to join our team at Isg Personalmanagement Gmbh. As a key member of our global digital hub in Madrid, you will play a crucial role in bridging the gap between customer needs and technical solutions.
Your Responsibilities
- Collaborate with commercial departments in Southern Europe to gather requirements and drive business growth.
- Participate in testing new digital products and services to ensure seamless customer experiences.
- Contribute to incident management by qualifying incidents and orienting them to the right teams.
- Gather insights and user feedback to support the updated change management plan.
Your Profile
- Strong knowledge of the product domain scope and change management skills.
- Proficiency in Salesforce Sales Cloud and/or Salesforce Consumer Goods Cloud.
- Excellent communication skills with the ability to engage with both technical and non-technical stakeholders.
- Collaboration and teamwork skills with the ability to work in an agile development environment.
- Fluency in French and English, with knowledge of other languages an advantage.
The Offer
- Join a dynamic, collaborative, and innovative team at Isg Personalmanagement Gmbh.
- Contribute to shaping cutting-edge products and driving product innovation forward.
- Access to career development opportunities and global technology advancements.
- Competitive salary and additional corporate benefits.
- Tickets restaurant and flexible working hours.
- Sanitas healthcare and life insurance included.
-
Customer Proximity Liaison
hace 6 días
Madrid, Madrid, España Isg International Service Group A tiempo completoAbout Isg International Service GroupWe are a leading multinational company in the FMCG industry with a rich history and a reputation for high-quality products and innovative marketing strategies.Our Global Digital Hub in MadridWe have established a state-of-the-art Global Digital center in Madrid, dedicated to driving the transformation into a fully global...
-
Customer Proximity Liaison
hace 6 días
Madrid, Madrid, España Isg International Service Group A tiempo completoAbout Isg International Service GroupWe are a leading multinational company in the FMCG industry with a rich history and a reputation for high-quality products and innovative marketing strategies.Our Global Digital Hub in MadridWe have established a state-of-the-art Global Digital center in Madrid, dedicated to driving the transformation into a fully global...
-
Customer Proximity Expert
hace 3 días
Madrid, Madrid, España Isg Personalmanagement Gmbh A tiempo completoOur client, a leading multinational company in the Consumer Goods industry, is seeking a skilled professional to bridge the gap between customer needs and technical solutions.Key Responsibilities:Become a part of a dynamic international teamCollaborate with commercial departments in Southern Europe to gather requirements and drive product...
-
Customer Proximity Expert
hace 2 días
Madrid, Madrid, España Isg Personalmanagement Gmbh A tiempo completoOur client, a leading multinational company in the Consumer Goods industry, is seeking a skilled professional to bridge the gap between customer needs and technical solutions.Key Responsibilities:Become a part of a dynamic international teamCollaborate with commercial departments in Southern Europe to gather requirements and drive product...
-
IS Service Manager
hace 5 días
Madrid, Madrid, España Logista A tiempo completoAbout the RoleWe are seeking an experienced IT Service Management professional to lead the implementation of ITIL processes across our organization. As an IS Service Manager, you will be responsible for driving transformation and demonstrating value to the business.Main ResponsibilitiesLead and drive the transformation of the Customer Service in the...
-
IS Service Manager
hace 4 días
Madrid, Madrid, España Logista A tiempo completoAbout the RoleWe are seeking an experienced IT Service Management professional to lead the implementation of ITIL processes across our organization. As an IS Service Manager, you will be responsible for driving transformation and demonstrating value to the business.Main ResponsibilitiesLead and drive the transformation of the Customer Service in the...
-
Especialista en Análisis de Datos
hace 3 días
Madrid, Madrid, España Bbdo Proximity A tiempo completoÚnete al equipo de Data del HUB de BBDO&ProximityEl área de Data de BBDO&Proximity continua en plena expansión y buscamos Consultores de Analítica Digital expertos en Google Analytics para expandir nuestro equipo de innovación en cliente. Participa en proyectos punteros con un cliente destacado en el sector automovilístico internacional.**Tus desafíos...
-
Especialista en Análisis de Datos
hace 4 días
Madrid, Madrid, España Bbdo Proximity A tiempo completoÚnete al equipo de Data del HUB de BBDO&ProximityEl área de Data de BBDO&Proximity continua en plena expansión y buscamos Consultores de Analítica Digital expertos en Google Analytics para expandir nuestro equipo de innovación en cliente. Participa en proyectos punteros con un cliente destacado en el sector automovilístico internacional.**Tus desafíos...
-
Asistente de Redes Sociales
hace 2 días
Madrid, Madrid, España Bbdo Proximity A tiempo completo**Únete a nuestro equipo de expertos en marketing digital en Bbdo Proximity**En Bbdo Proximity estamos buscando a un talento excepcional que se desenvuelva con facilidad en el mundo de las redes sociales. Si eres una persona dinámica, apasionada y con la capacidad de anticiparte a las necesidades de nuestros clientes, queremos conocerte.**¿Qué estamos...
-
Asistente de Redes Sociales
hace 1 día
Madrid, Madrid, España Bbdo Proximity A tiempo completo**Únete a nuestro equipo de expertos en marketing digital en Bbdo Proximity**En Bbdo Proximity estamos buscando a un talento excepcional que se desenvuelva con facilidad en el mundo de las redes sociales. Si eres una persona dinámica, apasionada y con la capacidad de anticiparte a las necesidades de nuestros clientes, queremos conocerte.**¿Qué estamos...
-
Trade Marketing Proximity Specialist
hace 6 días
Madrid, Madrid, España Red Bull A tiempo completoJob DescriptionAs a Trade Marketing Proximity Specialist at Red Bull, you will play a crucial role in driving business growth by analyzing and executing plans to optimize our presence in off-premise channels. Your expertise will be essential in identifying new opportunities and leveraging data-driven insights to inform our strategies.Key...
-
Trade Marketing Proximity Specialist
hace 7 días
Madrid, Madrid, España Red Bull A tiempo completoJob DescriptionAs a Trade Marketing Proximity Specialist at Red Bull, you will play a crucial role in driving business growth by analyzing and executing plans to optimize our presence in off-premise channels. Your expertise will be essential in identifying new opportunities and leveraging data-driven insights to inform our strategies.Key...
-
Sales Associate
hace 2 días
Madrid, Madrid, España Skechers USA Iberia, S.L.U. A tiempo completoAbout the RoleThe Sales Associate - Customer Experience Expert will be responsible for providing an exceptional customer experience, serving as a product expert, and driving sales through excellent customer service.Main ResponsibilitiesDeliver outstanding customer service, ensuring a positive shopping experience for all customers.Act as a product expert,...
-
Sales Associate
hace 2 días
Madrid, Madrid, España Skechers USA Iberia, S.L.U. A tiempo completoAbout the RoleThe Sales Associate - Customer Experience Expert will be responsible for providing an exceptional customer experience, serving as a product expert, and driving sales through excellent customer service.Main ResponsibilitiesDeliver outstanding customer service, ensuring a positive shopping experience for all customers.Act as a product expert,...
-
Customer Resolution Expert
hace 6 días
Madrid, Madrid, España Tiktok A tiempo completoAbout the TeamThe Role: As a Service Resolution SME, you will gather, interpret, and utilize complex data to develop actionable steps to project manage change with cross-functional teams to optimize the customer journey. Acting as a subject matter expert, you will identify trends in existing service cases of potential buyer-concession within our policies,...
-
Customer Resolution Expert
hace 6 días
Madrid, Madrid, España Tiktok A tiempo completoAbout the TeamThe Role: As a Service Resolution SME, you will gather, interpret, and utilize complex data to develop actionable steps to project manage change with cross-functional teams to optimize the customer journey. Acting as a subject matter expert, you will identify trends in existing service cases of potential buyer-concession within our policies,...
-
Customer Journey Expert
hace 7 días
Madrid, Madrid, España ING Bank N.V. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING Bank N.V. as a Digital Business Expert. This is a unique opportunity to work with a fully online bank that is at the forefront of innovation and technology.As a Product Design Specialist, you will be responsible for translating business needs into delivery...
-
Customer Journey Expert
hace 6 días
Madrid, Madrid, España ING Bank N.V. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING Bank N.V. as a Digital Business Expert. This is a unique opportunity to work with a fully online bank that is at the forefront of innovation and technology.As a Product Design Specialist, you will be responsible for translating business needs into delivery...
-
Analista de Datos Técnico
hace 6 días
Madrid, Madrid, España Bbdo Proximity A tiempo completoDescripción del PuestoBuscamos un Analista de Datos Técnico para unirse a nuestro equipo en Bbdo Proximity. En este rol, serás responsable de desarrollar análisis en base a las herramientas de medición del cliente con el que trabajamos, específicamente el stack de Google.Funciones del PuestoDesarrollo de análisis en base a las herramientas de...
-
Analista de Datos Técnico
hace 6 días
Madrid, Madrid, España Bbdo Proximity A tiempo completoDescripción del PuestoBuscamos un Analista de Datos Técnico para unirse a nuestro equipo en Bbdo Proximity. En este rol, serás responsable de desarrollar análisis en base a las herramientas de medición del cliente con el que trabajamos, específicamente el stack de Google.Funciones del PuestoDesarrollo de análisis en base a las herramientas de...