German Speaking Sales Team Lead for Outsourcing Consultancy

hace 3 semanas


Madrid, Madrid, España David Kennedy Recruitment A tiempo completo
Job Description:

As a German speaking Sales Team Lead, you will be responsible for leading a team of sales advisors in Gdansk, Poland. Our client is a leading outsourcing/BPO consultancy that helps businesses create positive customer interactions using a blend of human touch and technology.

About the Role:

We are looking for an experienced sales professional with excellent leadership skills to join our team. The successful candidate will have at least 1 year of experience in sales operations/team leading, managing both internal and external stakeholders. You will be responsible for reviewing and monitoring work performance, undertaking quarterly performance reviews, and coaching and developing your team members.

Key Responsibilities:
  • Apply a process of continuous review and management of absenteeism and attrition for all Sales Advisors
  • Review and monitor work performance of all Sales Advisors
  • Undertake quarterly performance reviews and 1:1 monthly meetings
  • Cause-based actions from employee satisfaction survey results
  • Coach, develop and motivate Sales Advisors by providing skills and knowledge expansion opportunities
Requirements:
  • Native/fluent in German both verbally and written
  • Good command in English
  • At least 1 year of experience in sales operations/team leading (ideally B2B)
  • Managing both internal and external stakeholders Rev Ops Mindset
  • At least 3 years of professional experience in a BPO/Contact Centre environment
Salary and Benefits:

The salary for this position is approximately €45,000 per annum, plus private medical healthcare, relocation support, and ongoing professional development opportunities. As a Sales Team Lead, you will also have the opportunity to collaborate with top brands in the market and engage in shaping B2B sales for key partners.



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