Infrastructure Engineer
hace 2 semanas
We are seeking an experienced Infrastructure Engineer to join our Platform Engineering team at The Workshop. As an Infrastructure Engineer, you will be responsible for overseeing our on-premise and cloud-based compute, networking, and storage infrastructure.
Key Responsibilities:- Implement new applications, configure, upgrade, and maintain our infrastructure.
- Monitor and administer our virtual server infrastructure in a multi-location environment based on Linux OS running in OpenStack and GCP.
- Provide Systems Administration and maintenance for our monitoring and alerting tools used for platform observability, including Grafana, Prometheus, AlertManager, and ElasticAPM.
- Control the OS patching lifecycle, including repositories maintenance, packages release, and reports generation using Ansible/Terraform-based automation tools.
- Work with our security team to ensure that our technology platforms, infrastructure, and systems are hardened and have the right level of security observability.
- Collaborate with our data centre partners' engineering teams to ensure all hardware processes from selection, specification, architecture, and maintenance are efficient and seamless.
- Respond to platform and infrastructure-related issues, working with data centre partners, external service providers, and vendors to ensure SLAs are met.
- Participate in on-call rotation and respond to incidents and emergencies in a timely manner, working alongside our Customer Service Desk and Software Engineers to conduct root cause analysis and post-mortems.
- Identify opportunities to streamline and automate business processes using available tools.
- Maintain up-to-date documentation of our environments, sharing knowledge freely with other teams as required.
- Communicate effectively with senior stakeholders, customers, and delivery teams on platform and infrastructure-related matters.
- Minimum of 3 years' experience as a system administrator working with Linux-based systems (Ubuntu or CentOS) in a large-scale, distributed Linux-based production environment.
- Experience supporting 24x7 infrastructure and enterprise applications in medium-sized enterprises.
- Significant understanding and working experience using public and private clouds and virtualization platforms: OpenStack, Google Cloud Platform, or AWS.
- Extensive experience with automation, configuration management using Ansible and/or Terraform, and scripting in a Linux environment (bash, Python, etc.).
- Good knowledge of configuring and maintaining platform health monitoring tools like Prometheus, AlertManager, Grafana, ElasticAPM, Splunk, or equivalent.
- In-depth understanding of network OSI model and web protocols such as TCP/IP, HTTP, DHCP, and DNS.
- Knowledge of container orchestration systems like Kubernetes, Docker Swarm, Openshift.
- Experience using enterprise security tools, including IDS/IPS, content filtering, or SIEM.
- Knowledge of services such as email/SMTP, web, IM, DNS, SNMP, and demonstrated ability to troubleshoot system and network problems.
- Strong working knowledge of setting up and managing Active Directory/LDAP.
- Ability to work outside of normal business hours when needed, including international travel to office locations within the UK and Europe.
- Ability to meet project deadlines and work well under pressure.
- Full English proficiency, with excellent verbal and written communication skills, capable of conveying technical information to diverse audiences.
- Private life and health insurance for you and your family.
- Four weeks per year to work from anywhere for eligible employees.
- Gym reimbursement.
- Company bus lines for convenient transportation applicable for employees in Malaga.
- Relocation package for you and your family, including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country).
- Learning Pocket for personal development.
- A hybrid working model with flexible hours.
- 3 volunteering paid days each year.
- Generous referral programme.
- Workplace perks, including a gaming room with darts, pool, ping pong table, foosball, consoles, and much more. We also enjoy massages and a kitchen stocked with coffee, fruits, nuts, and ice cream.
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