Infrastructure Engineer

hace 2 semanas


Madrid, Madrid, España The Workshop A tiempo completo
Job Title: Infrastructure Engineer

We are seeking an experienced Infrastructure Engineer to join our Platform Engineering team at The Workshop. As an Infrastructure Engineer, you will be responsible for overseeing our on-premise and cloud-based compute, networking, and storage infrastructure.

Key Responsibilities:
  • Implement new applications, configure, upgrade, and maintain our infrastructure.
  • Monitor and administer our virtual server infrastructure in a multi-location environment based on Linux OS running in OpenStack and GCP.
  • Provide Systems Administration and maintenance for our monitoring and alerting tools used for platform observability, including Grafana, Prometheus, AlertManager, and ElasticAPM.
  • Control the OS patching lifecycle, including repositories maintenance, packages release, and reports generation using Ansible/Terraform-based automation tools.
  • Work with our security team to ensure that our technology platforms, infrastructure, and systems are hardened and have the right level of security observability.
  • Collaborate with our data centre partners' engineering teams to ensure all hardware processes from selection, specification, architecture, and maintenance are efficient and seamless.
  • Respond to platform and infrastructure-related issues, working with data centre partners, external service providers, and vendors to ensure SLAs are met.
  • Participate in on-call rotation and respond to incidents and emergencies in a timely manner, working alongside our Customer Service Desk and Software Engineers to conduct root cause analysis and post-mortems.
  • Identify opportunities to streamline and automate business processes using available tools.
  • Maintain up-to-date documentation of our environments, sharing knowledge freely with other teams as required.
  • Communicate effectively with senior stakeholders, customers, and delivery teams on platform and infrastructure-related matters.
Requirements:
  • Minimum of 3 years' experience as a system administrator working with Linux-based systems (Ubuntu or CentOS) in a large-scale, distributed Linux-based production environment.
  • Experience supporting 24x7 infrastructure and enterprise applications in medium-sized enterprises.
  • Significant understanding and working experience using public and private clouds and virtualization platforms: OpenStack, Google Cloud Platform, or AWS.
  • Extensive experience with automation, configuration management using Ansible and/or Terraform, and scripting in a Linux environment (bash, Python, etc.).
  • Good knowledge of configuring and maintaining platform health monitoring tools like Prometheus, AlertManager, Grafana, ElasticAPM, Splunk, or equivalent.
  • In-depth understanding of network OSI model and web protocols such as TCP/IP, HTTP, DHCP, and DNS.
  • Knowledge of container orchestration systems like Kubernetes, Docker Swarm, Openshift.
  • Experience using enterprise security tools, including IDS/IPS, content filtering, or SIEM.
  • Knowledge of services such as email/SMTP, web, IM, DNS, SNMP, and demonstrated ability to troubleshoot system and network problems.
  • Strong working knowledge of setting up and managing Active Directory/LDAP.
  • Ability to work outside of normal business hours when needed, including international travel to office locations within the UK and Europe.
  • Ability to meet project deadlines and work well under pressure.
  • Full English proficiency, with excellent verbal and written communication skills, capable of conveying technical information to diverse audiences.
What We Offer:
  • Private life and health insurance for you and your family.
  • Four weeks per year to work from anywhere for eligible employees.
  • Gym reimbursement.
  • Company bus lines for convenient transportation applicable for employees in Malaga.
  • Relocation package for you and your family, including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country).
  • Learning Pocket for personal development.
  • A hybrid working model with flexible hours.
  • 3 volunteering paid days each year.
  • Generous referral programme.
  • Workplace perks, including a gaming room with darts, pool, ping pong table, foosball, consoles, and much more. We also enjoy massages and a kitchen stocked with coffee, fruits, nuts, and ice cream.


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