Strategic Account Manager

hace 5 días


Madrid, Madrid, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled and experienced Strategic Account Manager to join our team at Amazon. As a key member of our Strategic Account Services Team, you will play a critical role in helping our Selling Partners achieve their business goals and drive growth on the Amazon platform.

Key Responsibilities
  • Selling Partner Management: Manage a portfolio of 10-20 Selling Partners, developing individual strategies, managing timelines, expectations, and owning communications.
  • Business Analysis: Produce profound business recommendations and actionable insights using a wide set of analytical tools to interpret customer data.
  • Consultancy: Leverage Amazon's solutions to help Selling Partners achieve their objectives, providing guidance on opportunities and potential business impact.
  • Support Execution and Operational Challenges: Serve as a proficient sparring partner to Selling Partners, guiding the execution of strategic plans, answering ad-hoc questions, and helping overcome operational and subject-specific challenges.
  • Relationship Building: Gain the trust of each managed Selling Partner through close collaboration and delivering results, building and maintaining strong relationships with stakeholders.
  • Coaching: Educate Selling Partners about Amazon's solutions and news to enhance their knowledge about selling on Amazon.
  • Recruitment: Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
  • Business Reviews: Prepare and present performance deep dives to facilitate monthly discussions around business progress, current challenges, and strategic plans with Selling Partners.
  • Expertise: Own a specific subject within our service organization, supporting peers, inventing processes/tools to benefit internal and external stakeholders.
Requirements
  • Excellent Communication Skills: Strong communication skills in Spanish and English.
  • Work Experience: Top-tier level consulting, key account management, advertising sales, B2B, digital retail/ecommerce, business development, digital marketing, brand management, supply chain management, or similar.
  • Degree: Business Administration, Marketing, Finance, Economics, or a similar program from a top-tier university.
  • Analytical Skills: Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel.
  • Strategy Development: Well-founded knowledge in strategy development and execution.
  • Client Management: Proven ability to successfully attract, manage, and interact with clients independently, particularly at the executive level.
  • Multi-tasking: Ability to multi-task and adjust priorities in a fast-paced environment.
  • Presentation Skills: Superior presentation skills to inform and influence stakeholders.


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