Insurance Career Development Representative

hace 4 días


Madrid, Madrid, España Talent Bridge Group A tiempo completo
About the Job

Talent Bridge Group prides itself on offering a unique career development opportunity for individuals with disabilities and caregivers. If you are receiving SSI/SSDI or a caregiver looking to re-enter the workforce, this position can be a great starting point. We are SSI/SSDI friendly and encourage applicants to apply.

Job Overview

This is an inbound customer service role where you will field policy holder phone calls, answer questions, and provide policy improvement recommendations with the goal of callers upgrading their current policies. The ideal candidate is self-motivated and a go-getter looking to start or advance their insurance career.

Requirements

To be successful in this position, you must reside in one of the following eligible states: MI, WI, IN, FL, GA, NC, SC, TX (excluding Dallas, Euless, or San Antonio). This position requires you to be licensed in life and health insurance in your state. We will provide free life and health insurance classes to prepare you for your state exam.

Essential Duties and Responsibilities

Contact Center Hours of Operation: Monday through Friday, 7:45am to 7pm EST. Schedules are determined with our Work Force Management Department during training. Average call volume per day is 40-50 calls, with an average call handle time of 9-15 minutes. You will handle inbound calls from existing customers with service needs, selling applicable policies on all calls.

Benefits

You will have the opportunity to earn a monthly bonus based on service and sales metrics. To be eligible, you must be productive on the phones. A federal background check is required, and you must maintain an active life and health insurance license in your resident state.



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