Genesys Engage Solutions Architect

hace 5 días


Madrid, Madrid, España Sabio Group A tiempo completo

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Our culture is built on a foundation of ambition, knowledge, and passion for leading the CX revolution.

We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion.

We are currently seeking a passionate and enthusiastic Genesys Engage Engineer to join our Madrid Team. We look for people with the right cultural fit who have what it takes to drive our business forward. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

**Key Responsibilities:**

  • Work with the team to design and build Genesys automate service, reporting, and multi-channel solutions.
  • Integrate with Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers.

The ideal candidate will have:

  • A Bachelor's degree in information technology, telecom, math, or a related major.
  • 2+ Years' experience with Genesys Engage product.
  • Experience as a voice network engineer designing and deploying contact center solutions.
  • Good communication skills.
  • Analytical, organisational, and problem-solving skills.

The salary for this position is estimated to be around €45,000 - €60,000 per annum, depending on location and experience. Benefits may include pension scheme, remote/flexible work, life insurance, private health, and many more. For more information, please visit the original job posting at Kit Empleo.



  • Madrid, Madrid, España Sabio Group A tiempo completo

    About Sabio GroupSabio Group is a dynamic organization dedicated to revolutionizing the customer experience. With a passion for innovation and a commitment to excellence, we strive to foster an environment where our employees thrive.We've built a unique culture that's both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are...


  • Madrid, Madrid, España Krell Consulting A tiempo completo

    **Descripción del Puesto:**Krell Consulting busca contratar un experto en mantenimiento y evolución de plataformas de Contact Center Genesys Engage para un proyecto 100% remoto con contrato indefinido.**Ubicación Remota.**La compañía que cuenta con una gran base tecnológica busca alguien con experiencia comprobada en administración de plataformas...


  • Madrid, Madrid, España Sabio Group A tiempo completo

    Genesys Cloud Solutions SpecialistWe are seeking a skilled Genesys Cloud Solutions Specialist to join our team at Sabio Group in Madrid. As a key member of our Delivery department, you will play a vital role in designing and deploying state-of-the-art contact center solutions using Genesys PureCloud technology.Your primary focus will be on integrating...


  • Madrid, Madrid, España Sabio Group A tiempo completo

    At Sabio Group, we are a dynamic team of ambitious individuals who thrive in an environment that fosters continuous learning and growth. Our dedication to the CX revolution drives us to deliver exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX...


  • Madrid, Madrid, España Aratech A tiempo completo

    Estamos buscando a un Especialista en Transformación Digital Genesys con experiencia y conocimientos en entornos de Contact Center para liderar proyectos de transformación digital utilizando Genesys Engage.Nuestro equipo cuenta con más de 10 años de experiencia en IT y consultoría, y nuestra misión es ofrecer las mejores soluciones a nuestros clientes...


  • Madrid, Madrid, España Cas Training A tiempo completo

    En Cas Training, estamos buscando un Especialista en Centros de Contacto con conocimientos y experiencia en análisis, diseño y parametrización de soluciones en Genesys Cloud. La certificación en la solución será valorada positivamente.Entre las responsabilidades del candidato se encuentran el diseño y desarrollo de aplicaciones vocales IVR con...

  • Cloud Solutions Architect

    hace 2 semanas


    Madrid, Madrid, España Sabio Group A tiempo completo

    Company OverviewSabio Group is a leading independent UK Contact Centre solution supplier. We work with global brands, helping them build high-quality platforms and solutions.We provide expertise and solutions that our customers need to adapt to the ever-changing world. Our focus is on creating state-of-the-art real-time communications platforms and contact...


  • Madrid, Madrid, España Sabio Group A tiempo completo

    Genesys PureCloud Implementation ProfessionalAt Sabio Group, we are passionate about delivering cutting-edge customer experiences through innovative contact center solutions. We are currently seeking a seasoned Genesys PureCloud Implementation Professional to join our team in Madrid.As a critical member of our Delivery department, you will leverage your...


  • Madrid, Madrid, España Sabio Group A tiempo completo

    Sabio Group is a global leader in contact centre solutions, serving leading brands across the globe. Our powerhouse products and expertise focus on creating state-of-the-art real-time communications platforms and contact centre system integration.Job SummaryWe are seeking a passionate and skilled Genesys Cloud Consultant to join our team. As a key member of...


  • Madrid, Madrid, España Cas Training A tiempo completo

    Cas Training busca un Especialista en Centros de Contacto para trabajar en hibrido, con posibilidad de teletrabajo y asistencia ocasional a la oficina de Madrid.Resumen del trabajo: El especialista realizará análisis, diseños y parametrizaciones e integraciones con solución Genesys Cloud. Se valorará certificación en la misma.Requisitos: Experiencia en...

  • AWS Solutions Architect

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    AWS Solutions Architect OpportunityWe are looking for an experienced AWS Solutions Architect to help us design and deploy cloud-based contact center solutions. As an AWS Solutions Architect, you will work closely with senior technical leaders to develop scalable and resilient systems.Our ideal candidate has 3+ years of full software development life cycle...


  • Madrid, Madrid, España Plain Concepts A tiempo completo

    Job Title: Software Solutions ArchitectOverview:We are seeking a passionate Software Solutions Architect with a solid technical background to join our international team at Plain Concepts. As part of our organization, you will craft tailor-made solutions that wow our clients.About the Role:Your mission is to train, deploy, and put groundbreaking developments...


  • Madrid, Madrid, España Infotree Global Solutions A tiempo completo

    Job Description:Infotree Global Solutions is seeking a highly skilled Cybersecurity Solutions Architect to join our team. As a Sales Engineer, you will play a critical role in driving results through the development of strong technical and sales strategies.Responsibilities:Develop and execute comprehensive sales strategies to drive revenue growth.Maintain...


  • Madrid, Madrid, España Amazon A tiempo completo

    About UsAmazon Web Services (AWS) is a leading cloud computing platform that provides a wide range of services for businesses and organizations. We are committed to innovation and excellence, and we are seeking a talented Cloud Infrastructure Solutions Architect to join our team.Job SummaryWe are looking for an experienced Cloud Infrastructure Solutions...


  • Madrid, Madrid, España Atos A tiempo completo

    At Atos, we are seeking a highly skilled Cloud Solutions Architect to lead our cloud initiatives in Spain. With a proven track record in designing and implementing complex cloud solutions on the AWS platform, you will play a crucial role in driving our business forward.Job DescriptionAs a Cloud Solutions Architect at Atos, your primary focus will be on...


  • Madrid, Madrid, España Tasq Staffing Solutions A tiempo completo

    Company Overview: Tasq Staffing Solutions is a leading provider of SAP expertise, seeking a highly skilled SAP Business Partner Solutions Architect to join our team. This role will be based in the Central Standard Time zone of Chicago USA, working closely with our clients to deliver top-notch SAP solutions.About the Role: As an SAP Business Partner Solutions...


  • Madrid, Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    **E-commerce Solutions Architect Position**We are seeking an experienced E-commerce Solutions Architect to join our team at Amazon Spain Services, S.L.U. - B76 in Barcelona. As a key member of our team, you will be responsible for designing and implementing e-commerce solutions that meet the needs of our customers.**Key Responsibilities:**Collaborate with...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    Job OverviewWe are seeking a skilled Digital Solutions Architect to join our team at The Cigna Group. As a key member of our organization, you will play a vital role in shaping the future of digital solutions and driving growth.


  • Madrid, Madrid, España Frontiers A tiempo completo

    Company OverviewAt Frontiers, we are dedicated to making all science open, enabling the research community to develop innovative solutions for a healthier world. Our mission is driven by custom-built technology, artificial intelligence, and rigorous quality standards, resulting in over 2.1 billion views of our research articles. This reflects the power of...


  • Madrid, Madrid, España Amazon A tiempo completo

    Technical Solutions ArchitectAmazon is seeking a Technical Solutions Architect to join our team in Spain. As a Technical Solutions Architect, you'll play a key role in designing and implementing cloud-based solutions for our customers.We estimate the annual salary for this position to be around €90,000 - €120,000 depending on experience and...