Genesys Automations Specialist

hace 6 días


Madrid, Madrid, España Sabio Group A tiempo completo

At Sabio Group, we are a dynamic team of ambitious individuals who thrive in an environment that fosters continuous learning and growth. Our dedication to the CX revolution drives us to deliver exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we prioritize sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve.

We are currently seeking a skilled Genesys Engage Engineer to join our Madrid-based team. The ideal candidate will be part of a high-skilled team deploying and maintaining Genesys IVR's, reporting, and multi-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. The successful applicant will contribute to driving change within our business, joining a department continually on a journey of evolution.

The Role:Key Responsibilities:

  • Design and build Genesys automate service, reporting, and multi-channel solutions
  • Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers


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