Senior Payroll Associate
hace 4 semanas
As a key member of our team, you will be responsible for delivering high-quality payroll services to our clients. Your expertise in payroll processing, statutory and year-end reporting, and data management will be essential in ensuring the smooth operation of our payroll services.
Main Responsibilities:
- Process payroll end-to-end, ensuring timely delivery and adherence to agreed-upon KPIs.
- Support statutory and year-end reporting, maintaining accurate records and meeting deadlines.
- Provide payroll expertise to clients, addressing queries and ensuring a strong understanding of country-specific legislation.
- Support knowledge transfer and training for apprentices and associates, promoting a culture of excellence.
- Ensure timely response to tickets and calls, maintaining high standards of customer service.
- Contribute to system maintenance and testing, ensuring seamless operations.
- Liaise with third-party vendors, maintaining strong relationships and ensuring smooth transactions.
- Support root cause analysis, identifying areas for improvement and implementing preventative measures.
- Conduct knowledge transfer sessions, ensuring effective communication and understanding.
- Maintain DWIs, ensuring processes are up-to-date and reflective of our services.
- Report system issues and defects, logging tickets with necessary details and evidence.
- Highlight deviations from standard scope of service to the Service Manager.
- Recognize and handle sensitive and confidential information with discretion.
- Accurately record time, adhering to ALIGHT Security Standards.
- Contribute to team meetings, raising issues promptly to the Service Manager.
- Stay up-to-date with ALIGHT HR announcements and communications.
- Build strong relationships with internal stakeholders, updating them in a timely and accurate manner.
Required Experience:
Professional/Job Experience:
- Strong knowledge of MS Office tools, including Excel, Word, and PowerPoint.
- Flexibility to support a global and fast-paced environment.
- Attention to detail, with excellent written and verbal skills.
- Self-motivation and a willingness to learn, with the ability to collaborate and work independently.
Education and Training:
Essential:
- BA/BS in a business-related field, such as Accounting, Human Resources, or Business Administration.
- 2-3 years of relevant experience in payroll administration or HR consulting.
- HRIS knowledge, with preference for Workday, SAP, or PeopleSoft.
Desirable:
- Experience working with HR and payroll data.
We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.
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