Senior Associate

hace 1 mes


Granada, Granada, España Alight A tiempo completo

Our Story

At Alight, we believe that a company's success starts with its people. We're driven to connect passion with purpose, leveraging human insights and cloud technology to transform and thrive. Our team's expertise enables companies and employees worldwide to achieve their goals.

Key Responsibilities:

  • Independently process payroll end-to-end, ensuring timely delivery and adherence to agreed-upon KPIs.
  • Support statutory and year-end reporting, maintaining accuracy and meeting deadlines.
  • Utilize payroll expertise to advise clients on queries and issues, ensuring a strong understanding of country-specific legislation.
  • Support knowledge transfer and training for apprentices and associates, promoting skill development and growth.
  • Ensure timely response to tickets and calls, maintaining high standards of quality and service.
  • Liaise with third parties, maintaining effective communication and collaboration.
  • Contribute to root cause analysis, identifying areas for improvement and suggesting preventative measures.
  • Conduct knowledge transfer sessions, ensuring audience understanding and application of new skills.
  • Maintain DWIs, ensuring processes are up-to-date and reflective of the service.
  • Report system issues and defects, logging tickets with necessary details and evidence.
  • Highlight deviations from standard scope of service to the Service Manager.
  • Adhere to Alight Security Standards and follow established protocols.
  • Contribute to team meetings, raising issues promptly to the Service Manager.
  • Stay up-to-date with Alight announcements and communications.
  • Build relationships with internal stakeholders, providing timely and accurate updates.
  • Participate in projects and activities as assigned.

Requirements:

  • Strong knowledge of MS Office tools, including Excel, Word, and PowerPoint.
  • Flexibility to support a global and fast-paced environment.
  • Attention to detail and excellent written and verbal skills.
  • Self-motivation and a willingness to learn.
  • Ability to collaborate and work in a team environment, as well as independently.

Education and Training:

  • BA/BS in a business-related field, such as Accounting, Human Resources, or Business Administration.
  • 2-3 years of relevant experience in payroll administration or HR consulting.
  • HRIS knowledge, including Workday, SAP, or PeopleSoft, is preferred.

We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization.



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