Customer Service Representative

hace 2 semanas


Madrid, Madrid, España Webhelp Spain A tiempo completo
Unlock Your Potential in a Dynamic Customer Service Role

Are you a customer-focused individual looking to grow with a leading technology and services company? Webhelp Spain is seeking a talented Customer Service Representative to join our team of game-changers.

About the Role

Provide exceptional customer experiences through phone and chat support, resolving issues and answering questions related to online orders and deliveries.

Key Responsibilities

  • Focus on delivering outstanding customer satisfaction through continuous improvement and process adherence.
  • Collaborate with colleagues to achieve set goals and objectives, promoting a team-oriented environment.
  • Handle customer inquiries and submit feedback via CRM systems, ensuring seamless communication and issue resolution.

Requirements

  • Bilingual or proficient in Swedish, with advanced English skills.
  • Adaptability, customer focus, and ability to learn tasks and processes.
  • Excellent communication and time management skills, with proficiency in Microsoft and Internet.

What We Offer

  • Full-time permanent contract with competitive salary conditions and benefits.
  • Central location in Malaga, with opportunities for career growth and development.
  • Bring-a-friend referral bonus opportunities and comprehensive training programs.

At Webhelp Spain, we're committed to equal employment opportunities and a work environment free from discrimination and harassment.



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