Travel Sales Consultant
hace 2 semanas
About Exoticca
Exoticca is an innovative online travel agency that has transformed the way long-distance dream vacations are conceived, developed, and sold. Central to Exoticca's brand is our dedication to "creating life milestones." We strive to provide exceptional value trips, discover unique destinations, curate remarkable travel experiences, and show genuine concern for both our clients and the environment.
We are a professional, dynamic, and multicultural team experiencing rapid international expansion, seeking new collaborators to help us build the most progressive travel company of our era.
What We Offer
As a Travel Sales Consultant at Exoticca, your primary responsibility is to deliver outstanding service to all our members and clients. With a comprehensive understanding of our operations across various countries, you will provide a 24/7 service and aim to become one of our leading travel agents within the Sales department.
Join a team where you will:
- Respond to inquiries from customers interested in Exoticca products, assess their needs, offer tailored recommendations, and highlight the advantages of an Exoticca experience.
- Utilize best practices to understand customers' budgets, timelines, and decision-making processes while delivering a premium service.
- Address any requests, complaints, reviews, or refund issues that may arise.
- Exhibit in-depth knowledge of our offerings and travel packages.
- Ensure operational integrity by adhering to established policies and procedures.
- Meet individual performance targets and contribute to company objectives.
Qualifications
- Demonstrated sales experience with a successful track record.
- Effective communication and negotiation skills.
- A proactive attitude: you are eager to learn, highly motivated, and determined to excel.
- Flexibility in scheduling: you are available to work varied hours, including evenings, weekends, and holidays. As a Travel Consultant, you will work on rotating shifts.
- Fluency in French is essential; we are particularly interested in multilingual candidates, especially in the markets we serve: English, French, Spanish, Mexican, UK, US, CA, etc.
Preferred Qualifications:
- At least 2 years of experience in a contact center within the travel sector.
- A degree in Hospitality, Travel, Tourism, or a related field.
- Familiarity with Salesforce, Amadeus, or other CRM systems.
- Solid understanding of travel trends.
- We are also seeking native German speakers.
Benefits
- Competitive salary package.
- A highly ambitious commission structure.
- Flexible compensation management for meals, transportation, and private health insurance through Cobee.
- Hybrid work model with offices in Barcelona.
- Discounted travel packages.
- Unlimited coffee, team lunches, English/Spanish lessons, bi-annual company events, and after-work gatherings.
- Referral bonuses for bringing in talented individuals.
- And most importantly, be part of a fun and motivated multicultural team in a rapidly growing organization.
Join Exoticca and play a crucial role in creating life milestones through unforgettable travel experiences. This is your chance to influence the future of a dynamic and innovative travel brand on a global scale.
Exoticca is an equal opportunity employer. We value diversity and inclusiveness as core principles. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.
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