Customer Care Manager
hace 4 días
About the Role
We are seeking a highly skilled and compassionate Customer Care Manager to join our Bluebird Care team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their families.
Key Responsibilities
- Innately kind, caring, and compassionate, with a strong understanding of regulatory responsibilities and risk assessment.
- A problem solver who thinks outside the box to identify solutions and life-enhancing opportunities.
- An experienced care professional with excellent communication skills and emotional intelligence.
- Able to support customers with every aspect of their daily lives in a manner that respects their dignity and promotes independence, choice, and privacy.
- Relentless in your pursuit of the highest quality of care and outstanding customer service.
What We Offer
- A competitive salary ranging from £28,000 to £30,000, depending on experience.
- An additional £300 per on-call weekend (limited to one each month).
- A comprehensive induction plan and training to help you thrive in your role.
- Fully funded training up to NVQ Level 5.
- A supportive senior leadership team and a work culture that celebrates individual accomplishments.
Requirements
- Qualified in health and social care and in possession of or willing to work towards a relevant management qualification.
- Able to work as part of a team as well as under own initiative.
- Highly organised and able to prioritise.
About Us
Bluebird Care is a leading provider of domiciliary care services, committed to delivering the gold standard of care to our discerning customers. We are passionate about empowering and supporting others, and we are seeking like-minded individuals to join our team.
-
Customer Care Manager
hace 2 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for...
-
Customer Care Manager
hace 2 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for...
-
Customer Care Manager
hace 2 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates, as well as for...
-
Customer Care Manager
hace 2 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates, as well as for...
-
Customer Care Manager
hace 1 semana
Madrid, Madrid, España Bluebird Care A tiempo completoJob Title: Customer Care ManagerAbout the Role:We are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care Westminster, Kensington Chelsea. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience...
-
Customer Care Manager
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoWe are seeking an experienced Customer Care Manager to join our Bluebird Care Westminster, Kensington Chelsea team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our domiciliary care services in central London.Our ideal candidate will be innately kind, caring, and compassionate, with a strong background in...
-
Deputy Manager
hace 1 semana
Madrid, Madrid, España Bluebird Care A tiempo completoJob Summary:Bluebird Care is seeking a highly skilled Deputy Manager to join our team in Exeter. As a key member of our leadership team, you will be responsible for ensuring the highest standards of care, compliance, and operational efficiency.Key Responsibilities:Compliance: Actively engage with audits for staff and customers, ensure customer files are...
-
Senior Care Operations Manager
hace 1 semana
Madrid, Madrid, España Bluebird Care A tiempo completoJob SummaryAs the Registered Care Manager at Bluebird Care Mid & West Cornwall, you will be responsible for the day-to-day running of the business, ensuring the delivery of high-quality, safe, and effective home care to customers. You will lead a team of care staff, monitor their performance, and provide the necessary support to carry out their roles safely...
-
Care Coordinator
hace 1 semana
Madrid, Madrid, España Bluebird Care A tiempo completoCare Coordinator Job DescriptionAt Bluebird Care, we are seeking a highly skilled and experienced Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring that our customers receive high-quality care and support in the comfort of their own homes.Key Responsibilities:Coordinate and supervise Care Assistants to deliver...
-
Deputy Manager
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoWe are seeking a highly skilled Deputy Manager to join our team at Bluebird Care. As a key member of our management team, you will be responsible for ensuring the highest standards of care, compliance, and operational efficiency.The successful candidate will be a key player in maintaining exceptional service delivery, supporting both staff and customers, and...
-
Customer Care Project Manager
hace 4 días
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Customer Care Project ManagerAbout the Role:The Customer Care Project Manager will be responsible for managing projects aimed at improving the overall services delivered to our customers within the Amadeus Travel Distribution unit. This role will involve defining and executing project plans, identifying and engaging with stakeholders, and tracking...
-
Senior Care Operations Manager
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoJob SummaryBluebird Care is seeking a highly skilled and experienced Senior Care Operations Manager to lead our team in delivering exceptional home care services to our customers. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our care services, ensuring the highest standards of quality, safety,...
-
Care Team Leader
hace 1 día
Madrid, Madrid, España Bluebird Care A tiempo completoField Care Supervisor RoleWe are seeking a skilled and experienced Field Care Supervisor to join our team at Bluebird Care Mendip. As a Field Care Supervisor, you will play a vital role in ensuring our customers receive high-quality care and support in their own homes.Key Responsibilities:Assist in monitoring quality control procedures, including mentoring...
-
Care Companion
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the RoleAs a Care Companion with Bluebird Care, you will be providing high-quality care and support to our customers in the comfort of their own homes. We are looking for compassionate and caring individuals who can build strong relationships with our customers and help them maintain their independence.Key ResponsibilitiesProviding personal care...
-
Complex Care Manager
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the Role:We are seeking a dedicated and experienced Complex Care Manager to provide leadership and guidance to our network and internal functions on complex, clinical service, and long-term conditions.Key Responsibilities:Provide leadership and guidance on complex and clinical care provision across the network.Strategize and identify potential revenue...
-
Care Manager Lead
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoJob Title: Care Manager LeadJob Summary: We are seeking a highly skilled and experienced Care Manager Lead to join our team at Bluebird Care. The successful candidate will be responsible for the efficient running of the business, managing the admin team and care workers, and dealing with customers and care workers.Key Responsibilities:* Manage the...
-
Care Team Supervisor
hace 1 semana
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our dedicated Homecare team at Bluebird Care. As a Team Leader, you will play a vital role in supporting our care and support workers to deliver exceptional care to our customers in their own homes.You will be responsible for guiding and supporting the team, working closely...
-
Home Care Assistant
hace 7 días
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the RoleAs a Home Care Assistant with Bluebird Care, you will be providing high-quality care and support to our customers in the comfort of their own homes. We are looking for compassionate and caring individuals who are passionate about making a real difference in people's lives.Key Responsibilities Providing personal care duties, including bathing,...
-
Care Team Leader
hace 3 días
Madrid, Madrid, España Bluebird Care A tiempo completoAt Bluebird Care, we are seeking a dedicated and compassionate Field Care Supervisor to join our team. As a Field Care Supervisor, you will be responsible for leading our care team and ensuring that our clients receive the highest level of care and support.Key responsibilities include:Writing person-centred care plans that meet the unique needs of each...
-
Care Supervisor
hace 4 días
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the RoleWe are seeking a highly skilled and compassionate Care Supervisor to join our team at Bluebird Care. As a Care Supervisor, you will play a vital role in ensuring that our customers receive exceptional quality care and support in the comfort of their own homes.Your primary responsibility will be to support the Registered Care Manager or...