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Head of Commercial Operations
hace 2 meses
About MTS Globe
MTS Globe is a leading provider of destination services, operating a network of 65 offices in 19 countries across the Mediterranean, Atlantic, and other regions. With a strong market presence in 27 source markets, we serve over 6.3 million customers with 31 million overnights per year in over 250 hotels.
Our Vision
We aim to expand our network and create new business models in a rapidly changing distribution environment. Our goal is to deliver superior value to our clients through reliable and high-quality services, customized solutions, and advanced technological integrations.
Job Summary
We are seeking a proactive and motivated Head of Commercial to join our dynamic team in Palma. As a key member of our commercial leadership team, you will play a critical role in implementing our company's strategy and driving growth and expansion.
Main Responsibilities
- Commercial Strategy and Planning
- Develop and lead the commercial budget across all markets, in collaboration with the Commercial Director.
- Identify and lead the acquisition of new sales channels and commercial opportunities.
- Performance Monitoring and Reporting
- Monitor and evaluate commercial activities performance and prepare reports for senior management and clients.
- Operational Efficiency and Innovation
- Drive operational and cost efficiencies by identifying and streamlining processes and further developing technology.
- Develop and enhance products, portfolios, and services by sharing best practices and leading innovation.
- Collaboration and Partnership
- Partner and collaborate with cross-country teams to develop, drive, and implement a mid/long-term strategic commercial plan aligned with company business objectives.
- Leadership and Development
- Lead the preparation and execution of workshops and colleagues' training.
- Lead and define acquisition strategy and scouting trips, and host clients where relevant and appropriate.
Requirements
- Minimum 10 years of experience in a commercial, contracting, or product management position.
- Degree in Tourism or Business Administration.
- Entrepreneurial mindset and great leadership skills.
- Excellent sales, communication, and presentation capabilities with strong relational and persuasion skills.
- Highly motivated, proactive team player with a positive 'can-do' attitude.
- Ability to work and interact in a multinational and multicultural environment.
- Flexibility with disposition to travel.
- Strong analytical thinking with a focus on understanding and responding to key business indicators and competitive trends.
- Fluent written and oral communication skills in English, additional languages will be a plus.
What We Offer
- A comprehensive wellness program promoting emotional and mental health, with free legal and financial advice.
- A variety of fruits and refreshing beverages available for all employees to support a healthy lifestyle.
- Advancing your professional growth through language training and technological certifications.
- Celebrating with us during our annual events and festive holidays.
- Joining one of our sports communities and practicing your favorite sport in great company.
- Benefiting from special health insurance rates.
