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Process Improvement Manager

hace 2 meses


Oviedo, Asturias, España Amazon A tiempo completo
About the Role

As a Process Improvement Manager at Amazon, you will play a critical role in streamlining and elevating our logistics processes. You will work closely with management teams to identify areas for improvement and implement initiatives that enhance the driver experience, increase productivity, and improve safety and quality.

Key Responsibilities
  • Plan and implement continuous improvement initiatives to innovate the driver experience and enhance process efficiency
  • Audit processes for compliance and work to close any gaps
  • Analyze feedback and use data to own and implement process improvements at the site
  • Work with station management and other stakeholders to identify and solve process-related issues
A Day in the Life

As a Process Improvement Manager, you will be at the forefront of making Amazon's logistics better. You will run observations and audits to identify areas for improvement, recommend changes, and use your project management and stakeholder management skills to implement new processes. You will be based at one of our delivery stations and will be accountable for positively influencing operational efficiency at the site.

Requirements
  • A degree in engineering obtained less than two years ago
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience of communicating with a wide range of stakeholders, including peers and leadership
Preferred Qualifications

Experience in Lean, Six Sigma, and Kaizen techniques, as well as experience with supporting tools such as Minitab, JMP, MS Excel, and MS Access.