Process Improvement Manager
hace 1 semana
Amazon's global last-mile operation is constantly evolving. As a Process Improvement Manager, you'll play a key role in streamlining and elevating our processes. You'll work closely with management teams to help us achieve a number of operational goals, focusing on topics such as customer service and productivity.
Key Responsibilities:- Plan and implement continuous improvement initiatives to innovate the driver experience and enhance process efficiency
- Audit processes for compliance and work to close any gaps
- Analyse feedback and use data to own and implement process improvements at the site
- Work with station management and other stakeholders to identify and solve process-related issues
As a Process Improvement Manager, you'll be at the forefront of making Amazon's logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
What You'll Need:- A degree in engineering obtained less than two years ago
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)
This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights.
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