Process Improvement Manager
hace 2 semanas
As a Process Improvement Manager at Amazon Road Transport Spain, S.L.U., you will play a key role in streamlining and elevating our logistics processes. You will work closely with management teams to identify areas for improvement and implement changes that enhance customer service, productivity, and overall efficiency.
Key Responsibilities- Plan and implement continuous improvement initiatives to innovate the driver experience and make our processes more efficient.
- Audit processes for compliance and work to close any gaps.
- Analyze feedback and use data to own and implement process improvements at the site.
- Work with station management and other stakeholders to identify and solve process-related issues.
As a Process Improvement Manager, you will be at the forefront of making Amazon's logistics better. You will run observations and audits to identify areas for improvement and recommend changes to implement new processes. You will use your project management and stakeholder management skills to drive positive change and improve operational efficiency.
You will be based at one of our delivery stations and will be accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. You will have the opportunity to share best practices and ideas with our EU network and use data to drive improvements.
Requirements- A degree in engineering obtained less than two years ago.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Experience in Lean, Six Sigma, and Kaizen techniques.
- Experience with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access).
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