Process Improvement Specialist
hace 4 semanas
About the Role
As a Process Improvement Manager at Amazon Road Transport Spain, S.L.U., you will play a key role in streamlining and elevating our processes. You will work closely with management teams to help us meet operational goals, focusing on customer service and productivity.
Key Responsibilities
- Plan and implement continuous improvement initiatives to innovate the driver experience and enhance process efficiency.
- Audit processes for compliance and work to close any gaps.
- Analyse feedback and use data to own and implement process improvements at the site.
- Work with station management and other stakeholders to identify and solve process-related issues.
A Day in the Life
As a Process Improvement Manager, you will be at the forefront of making Amazon's logistics better. This means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
Requirements
- A degree in engineering obtained less than two years ago.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
Preferred Qualifications
- Experience in Lean, Six Sigma, and Kaizen techniques.
- Experience with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access).
What We Offer
As a Process Improvement Manager at Amazon Road Transport Spain, S.L.U., you will have the opportunity to share best practices and ideas with our EU network. You will use data to drive improvements and continue to grow our shipping capabilities.
Work Environment
This role will be based in the delivery station. You are willing to work in non-traditional shift patterns, including nights.
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