Customer Service Representative for Luxury Fashion Brands
hace 3 semanas
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Luxury Fashion Brands. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our clients receive the highest level of service.
Key Responsibilities- Provide fashion expertise to customers through various communication channels, including phone, email, and social media
- Answer customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experiences
- Stay up-to-date on product knowledge and brand information to provide accurate and informed responses
We offer a competitive salary and benefits package, including:
- A long-term fixed-term contract with opportunities for renewal
- Full-time working hours with rotating shifts
- Free accommodation (shared flat, all bills included) or a competitive salary
- Reimbursement of initial flight expenses for international candidates
- Airport pick-up and yearly two-way flight ticket back to your home country (within the EU)
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
To be successful in this role, you will need:
- A fluent level of German (a good level of English is a plus)
- Excellent communication and listening skills
- A customer-focused attitude and a passion for fashion
- Ability to work in a team environment and collaborate with colleagues from diverse backgrounds
At Blu Selection, we value our employees and offer a supportive and dynamic work environment. We are committed to helping our team members grow and develop their careers, and we offer opportunities for professional growth and development.
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