Account and Project Manager

hace 2 semanas

Barcelona, Barcelona, España Zurich 56 Company Ltd A tiempo completo

About the Role

Zurich 56 Company Ltd is seeking a highly skilled Account and Project Manager to join our in-house Creative and Design Studio. As a key member of our team, you will be responsible for managing and nurturing client relationships, overseeing project execution, and ensuring the delivery of high-quality creative solutions that meet client objectives.

Key Responsibilities

  • Client Relationship Management
    • Serve as the primary point of contact for internal clients, building and maintaining strong, long-term relationships.
    • Understand market's business goals and challenges to provide strategic guidance and support.
    • Regularly communicate with stakeholders to provide updates, gather feedback, and ensure satisfaction.
  • Project Management
    • Oversee the planning, execution, and delivery of creative, marketing, and experience design projects from start to finish.
    • Collaborate with internal teams to ensure projects meet stakeholders' expectations and deadlines.
    • Manage project timelines, budgets, and resources effectively.
    • Conduct regular project status meetings and maintain detailed project documentation.
  • Strategy and Quality
    • Work with Business Units and Group Functions to develop and refine project briefs, ensuring clarity and alignment with objectives.
    • Provide strategic insights and recommendations to Business Units and Group Functions to help them achieve their goals.
    • Identify opportunities for clients to leverage agency services for business growth.
    • Provide guidance and share success cases across Business Units ensuring our brand promise, guidelines, and standards are being applied consistently across the Zurich Group.
    • Ensure all work adheres to brand guidelines and meets the highest quality standards.
    • Address any issues or feedback from requestors promptly and effectively.
  • Business Development
    • Identify opportunities to grow existing accounts by proposing new services or projects.
    • Assist in the preparation of proposals, presentations, and pitches to other Business Units and Group Functions across the group.
    • Participate in Studio's marketing and promotional activities to increase demand.

Requirements

  • Bachelor's degree in marketing, Business, Communications, or a related field.
  • Minimum of +5 years of experience in account management, preferably within a creative or design agency.
  • Proven track record of managing client relationships and delivering successful projects.
  • Strong understanding of creative and design processes, including Service Design, Human Centered Design, UX/UI, branding, and digital marketing.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Full proficiency in English and Spanish. German and other languages are a plus.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in project management tools and software.
  • Proactive and results-oriented mindset.
  • Ability to work collaboratively in a team environment.
  • Strong organizational skills and ability to prioritize tasks effectively.
  • High level of professionalism and client-focused attitude.

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