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Product Training Specialist
hace 2 meses
Freightos (Tradeos, Ltd) is a leading logistics technology company that aims to make global trade frictionless. Our innovative solutions digitize global freight sales for over 3,500 of the world's largest logistics providers and carriers.
Job DescriptionWe are seeking a highly skilled Product Training Specialist to join our team. As a key member of our product team, you will be responsible for managing our extensive knowledge base to help train users, collaborating with internal product and support teams to establish gaps in educational materials, and creating engaging product-specific content.
Key Responsibilities:- Manage our knowledge base to provide clear, helpful, and engaging resources across our entire product suite.
- Collaborate with internal product and support teams to identify gaps in educational materials and develop solutions.
- Create engaging product-specific content, including articles, guides, and video updates.
- 1.5+ years of marketing experience/content/copywriting experience.
- Knowledge of SaaS and workflow management.
- A spirited team player with a knack for managing information and creating engaging content.
- A dynamic and adaptable self-starter with a creative mindset.
- Opportunity to work with a leading logistics technology company.
- Collaborative and multicultural work environment.
- Flexible schedule and intensive working hours on Fridays.
- Annual training budget for personal and professional development.
- Participation in the Long-Term Incentive Plan (LTIP) of the Freightos Group.
