Power Generation Field Service Specialist

hace 2 días

Zaragoza, Zaragoza, España Cummins A tiempo completo
Job Summary

We are seeking a skilled Power Generation Field Service Technician to join our team at Cummins Inc. in Zaragoza, Spain. As a key member of our Distribution Business Segment, you will be responsible for providing exceptional service to our customers, ensuring minimal downtime and enhancing their satisfaction and trust.

Key Responsibilities
  • Efficient Repairs: Diagnose and complete complex repairs on generators and components, ensuring minimal downtime for customers.
  • Customer Engagement: Build strong relationships with customers through courteous and professional interactions, fostering loyalty and repeat business.
  • Proactive Service: Anticipate and address customer needs promptly, demonstrating commitment to excellent service and leading to positive customer experiences.
  • Technical Expertise: Utilize specialized tools and follow procedures to diagnose and repair issues, showcasing technical skills and ensuring high-quality repairs.
  • Preventative Maintenance: Perform scheduled maintenance activities to prevent future issues, ensuring the reliability and longevity of power generation products.
  • Problem Escalation: Escalate unresolved issues to more experienced technicians or supervisors, ensuring complex problems are addressed efficiently and maintaining service quality.
  • Accurate Documentation: Complete necessary documentation accurately, supporting warranty claims, quality control, and service records, contributing to operational efficiency.
  • Safety and Compliance: Adhere to Health, Safety, and Environmental policies, ensuring a safe working environment and compliance with regulations, protecting both you and your customers.
Requirements
  • Apprentice Certified Power Generation/Mechanical Technician (Preferred)
  • Vocational diploma from a relevant technical institution
  • Locally valid driving permit
  • Medium English level
  • Medium level field service work experience
  • Previous experience in the industrial field, generating sets, diesel mechanics in general
  • Experience preferably in the Data Center environment
  • High experience in diesel engines
  • Intermediate level knowledge of and/or experience with power generation products
What We Offer

We offer a permanent contract, a hybrid work model, and the opportunity to work with a leading company in the power generation industry. If you are a motivated and skilled individual with a passion for power generation, we encourage you to apply for this exciting opportunity.

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