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At Alibaba Group, we are seeking a highly skilled User Researcher to join our team in Madrid/Hangzhou. As a User Researcher, you will be responsible for conducting customer insight for overseas customers of Aliexpress Business Line, supporting company operations, product, technology algorithm, design, and other functional departments to formulate and optimize strategies.
Key Responsibilities:- Conduct independent research, combining research methods, big data analysis, and various innovative methods to dig into users' pain points and potential demands.
- Analyze real users' behaviors and psychology, and work closely with the business side to optimize and improve user experience, find business opportunities and breakthrough points.
- Combine the current situation and needs of the business, integrate resources, promote, and achieve the application of research results.
- Professional background in psychology, anthropology, sociology, statistics, information science, human-computer interaction, cognitive science, or related fields.
- More than 5 years of research experience, with at least one experience in an internet research, retail brand research, or market consumer research firm.
- Rich quantitative/qualitative research experience, clear logical thinking, and familiarity with various commonly used statistical analysis tools.
- Business Insight and business deconstruction ability, with the capacity to plan the research content of the business area based on the understanding of the business.
- Excellent ability in structural thinking, information collection, summary, and induction, capable of integrating data analysis, research, and other insights into industry development drivers and trend direction forecasts.
- Strong curiosity, with the ability to see the essence through the phenomenon and fast learning capability in emerging fields.
- Proficiency in Spanish is a must.
