Spa Concierge

hace 7 días

Barcelona, Barcelona, España Mandarin Oriental Hotel Group A tiempo completo

About Us

Mandarin Oriental, Barcelona is a prestigious 5-star hotel located on the renowned Paseo de Gracia, surrounded by historic modernist landmarks and architectural gems. As part of the esteemed Mandarin Oriental Hotel Group, we boast a global presence with over 38 luxury hotels, resorts, and residences across Asia, Europe, and the Americas.

Our Hotel

We offer 120 exquisite rooms and suites, each uniquely decorated by renowned designer Patricia Urquiola. In addition to luxurious accommodations, our hotel features versatile event spaces, including rooms for weddings, meetings, and business gatherings. Our gastronomic offerings include a 2 Michelin-star restaurant, a sophisticated cocktail bar, an indoor garden, and a pool terrace perfect for light dinners or breathtaking views.

Our Spa

Our hotel Spa boasts 8 treatment rooms, an indoor pool, and a gym, providing a serene oasis for relaxation and rejuvenation. We are currently seeking a highly skilled and dedicated individual to join our SPA department as a Concierge Spa.

Key Responsibilities

  • Support the company's philosophy and culture by delivering exceptional guest experiences and upholding the Pillars of Legendary Quality.
  • Maintain a clean and organized work area, adhering to all standards and procedures.
  • Ensure a high standard of service throughout the Spa, assisting with operations in various departments as required.
  • Manage inventory of supplies for the Spa reception and participate in demonstrations and events.
  • Provide exceptional customer service, interacting with guests and colleagues in a professional and friendly manner.
  • Perform administrative tasks to ensure the Spa operates efficiently and in accordance with Health and Safety policies.
  • Ensure the reception area is tidy, clean, and stocked at all times.
  • Complete confirmation phone calls for the next business day.

Requirements

We seek a professional with excellent communication skills, a friendly business attitude, and the ability to work in a fast-paced environment. If you are passionate about delivering exceptional guest experiences and are committed to upholding the highest standards of service, we encourage you to apply.

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