Gucci Sales Advisor
hace 2 días
Role Summary: We are seeking a highly motivated and experienced Sales Advisor to join our team at Luxury Goods Spain, S.L. as a Gucci Client Advisor.
Key Responsibilities:- Customer Service: Provide exceptional customer service by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage.
- Sales and Service: Serve customers accordingly with Gucci selling ceremony, guarantee cross and up-selling for all product categories, and discuss with clients and give advice on general trends in fashion world and developments in luxury market.
- Relationship Building: Build and strengthen relationships with customers, deal with different nationalities and personalities, and put always the customers at ease.
- Store Operations: Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.
- Team Collaboration: Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.
- Experience: Proven experience in a similar role within fashion retail companies.
- Skills: Deep passion for fashion and luxury, excellent commercial awareness and customers attitude, high flexibility and ability to adapt to different customers, team-player mentality, strong communication skills, and luxury product knowledge.
- Language: Fluent in Spanish and English.
About Us: Gucci is committed to building a diverse workforce. We believe diversity in all its forms, gender, age, disability, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
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