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Employee Experience Specialist
hace 2 meses
Flywire is seeking a highly skilled Employee Experience Specialist to join our team. As a key member of our organization, you will play a pivotal role in shaping and fostering a positive and inclusive organizational culture.
Key Responsibilities- Manage day-to-day operations and serve as the first point of contact for client service requests and facility-related issues.
- Collaborate with departments to develop initiatives that promote diversity, equity, inclusion, and employee well-being.
- Support the development of compelling experiences to increase employee engagement and participation.
- Execute assessment plans to gauge progress toward cultural goals and the impact of past and current cultural interventions.
- Design and implement Experience Frameworks to drive cultural initiatives.
- Propose, plan, and manage events and initiatives to keep employees connected and engaged in a hybrid work environment.
- Collaborate with the People Team and leadership to integrate cultural initiatives into the company's overall strategy and operations.
- Develop communication materials to promote employee engagement programs and initiatives.
- Establish key performance indicators (KPIs) to measure the effectiveness of employee engagement programs.
- Track and analyze relevant metrics to assess program impact and make data-driven recommendations for improvement.
- Organize and promote events that celebrate diversity and foster a sense of community.
- Monitor cultural trends and best practices to continuously improve cultural initiatives.
- Bachelor's degree in Organizational Psychology, Human Resources, Sociology, or a related field.
- Master's degree preferred but not required.
- 1-2 years of experience as a Culture Specialist, Diversity and Inclusion Specialist, or similar role within HR.
- Strong skills in managing and updating data in company databases systems and resolving issues in a timely manner.
- Understanding of organizational culture dynamics and best practices.
- Knowledge of diversity, equity, and inclusion principles and their application in the workplace.
- Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
- Ability to work independently and collaboratively in a fast-paced environment.
- Passionate about promoting a positive work environment and employee well-being.
- Proficiency in English and Spanish is required. Knowledge of additional languages is a plus.
- Competitive compensation, including Restricted Stock Units and Employee Stock Purchase Plan (ESPP).
- Flying Start - Our immersive Global Induction Program.
- Dynamic & Global Team.
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates.
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days.
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers).
