Tui Quality Assurance Coordinator

hace 3 días


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Empresa Reconocida A tiempo completo
About the Role

We are seeking a highly skilled Quality Assurance Coordinator to join our team at Tui. As a key member of our quality assurance team, you will be responsible for ensuring that our hotels and destinations meet the highest standards of quality.

Key Responsibilities
  • Analyze reports and data to identify areas for improvement and develop strategies to address them.
  • Work closely with destination teams and hotel partners to implement quality improvements and provide support as needed.
  • Stay up-to-date with qualitative developments in destinations and our strategy to support implementation.
  • Provide excellent customer service to suppliers and Tui colleagues, responding to queries and providing helpful solutions.
  • Collaborate with guest-facing and back-office teams to eliminate recurring issues and solve root causes.
About You

We are looking for a Quality Assurance Coordinator who is:

  • A genuinely helpful and flexible individual with a professional and mature personality.
  • Strong in negotiation and organizational skills, able to communicate effectively with international suppliers and Tui colleagues.
  • Comfortable with reporting, forecasting, and turning data into actionable insights.
  • A collaborative team player who embodies the Tui values and behaviors.
  • Will to be 'out and about' on a daily basis, with a willingness to travel and work in different environments.
About Our Offer

We offer a competitive salary and benefits package, including:

  • Standard salary and benefits at Tui.
  • Background check processing and costs covered where required.
  • Complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub.
  • Opportunities to get involved with charity and sustainability initiatives like the Tui Care Foundation.
  • Local permanent contract offered.

We value diversity and inclusion and welcome applications from candidates who share our values and behaviors.



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